Reviews
I had always heard good things about Royal, and finally
I had always heard good things about Royal, and finally had the opportunity to find out for myself. I was looking for a used vehicle, but in excellent condition and found the perfect one for me. Great working with Carter, Dave & Matt. Great vehicle purchase experience. Thank you Royal!
I had always heard good things about Royal, and finally
I had always heard good things about Royal, and finally had the opportunity to find out for myself. I was looking for a used vehicle, but in excellent condition and found the perfect one for me. Great working with Carter, Dave & Matt. Great vehicle purchase experience. Thank you Royal!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, Carter, and the team at Royal were easy to work
Matt, Carter, and the team at Royal were easy to work with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy a new or used vehicle.
Matt, Carter, and the team at Royal were easy to work
Matt, Carter, and the team at Royal were easy to work with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy a new or used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience buying from Carter Ward and Royal
Great experience buying from Carter Ward and Royal Automotive. Low stress, honest communication, and no unnecessary waiting. The way car buying should be. They gave me a fair price for the car and a fair value for my trade. Their offer was exactly the number I had in mind so I did not even need to negotiate. It was an honest and fair deal. After I took possession they took care of an issue with the tire even though they were not obligated to do so, Fantastic service. I will go back to Carter and Royal anytime I am in the market for a used car
Great experience buying from Carter Ward and Royal
Great experience buying from Carter Ward and Royal Automotive. Low stress, honest communication, and no unnecessary waiting. The way car buying should be. They gave me a fair price for the car and a fair value for my trade. Their offer was exactly the number I had in mind so I did not even need to negotiate. It was an honest and fair deal. After I took possession they took care of an issue with the tire even though they were not obligated to do so, Fantastic service. I will go back to Carter and Royal anytime I am in the market for a used car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My mother is thrilled with her new Buick Envista.
My mother is thrilled with her new Buick Envista. Comfortable, nice looking, handles well, smooth driving and easy for my 86 year old mother to operate. Salesmen David and Bill were very helpful, as were Scott and Matt. Thank you!
My mother is thrilled with her new Buick Envista.
My mother is thrilled with her new Buick Envista. Comfortable, nice looking, handles well, smooth driving and easy for my 86 year old mother to operate. Salesmen David and Bill were very helpful, as were Scott and Matt. Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No pressure was placed on us to buy.
No pressure was placed on us to buy. All questions were answered completely and knowledgebly. Friendly atmosphere. Very good experience.
No pressure was placed on us to buy.
No pressure was placed on us to buy. All questions were answered completely and knowledgebly. Friendly atmosphere. Very good experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JP with Royal Automotive were absolutely amazing!
JP with Royal Automotive were absolutely amazing! We have been looking for a specific car for a couple months now and JP was able to find us the car we were looking for. We were in and out very quickly. He walked us through the whole process and made sure we knew what was going on every step of the way. Thank you JP!
JP with Royal Automotive were absolutely amazing!
JP with Royal Automotive were absolutely amazing! We have been looking for a specific car for a couple months now and JP was able to find us the car we were looking for. We were in and out very quickly. He walked us through the whole process and made sure we knew what was going on every step of the way. Thank you JP!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very well received with good service Everyone was nice
Very well received with good service Everyone was nice Service was done in a very timely manner Service man was very good at explaining evertthing
Very well received with good service Everyone was nice
Very well received with good service Everyone was nice Service was done in a very timely manner Service man was very good at explaining evertthing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A very stress free buying experience, informative,
A very stress free buying experience, informative, relaxing and no pressure tactics. Nice job by Carter Ward
A very stress free buying experience, informative,
A very stress free buying experience, informative, relaxing and no pressure tactics. Nice job by Carter Ward
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Royal Automotive is warm and professional.
Royal Automotive is warm and professional. Cater and Mikah were outstanding to work with. Great experience .
Royal Automotive is warm and professional.
Royal Automotive is warm and professional. Cater and Mikah were outstanding to work with. Great experience .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I found a Suburban I was interested in and sent an email
I found a Suburban I was interested in and sent an email to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and photos and was able to answer all questions and get our paperwork done. By 4:00 we had driven from Memphis and in our new truck! Carter and Micha made everything extremely easy for us!
I found a Suburban I was interested in and sent an email
I found a Suburban I was interested in and sent an email to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and photos and was able to answer all questions and get our paperwork done. By 4:00 we had driven from Memphis and in our new truck! Carter and Micha made everything extremely easy for us!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car