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Meet Allen Cook

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Volvo Sales
(75 reviews)

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Industry experience 17 years
Dealership experience 17 years

Reviews

No pressure was placed on us to buy.

No pressure was placed on us to buy. All questions were answered completely and knowledgebly. Friendly atmosphere. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very accommodating!

Very accommodating! Enjoyed doing business with this dealership, especially Allan! If I ever need another car, Royal will be my choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We enjoy doing business with Allen!

We enjoy doing business with Allen! He is a pleasure to work with! Definitely come back to Royal because of our relationship w/Allen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Allen was great.

Allen was great. No pressure and very helpful and informative, It was a very easy and quick process, My wife and I both love the XC 60 Recharge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Allen and the teal at Royal Automotive (Volvo) made my

Allen and the teal at Royal Automotive (Volvo) made my experience the absolute best and easiest car buying experience I have ever had. I cannot recommend Allen and Royal Automotive highly enough for anyone interested in buying a car. They truly made everything so easy and convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the original discussion to taking delivery, the

From the original discussion to taking delivery, the transaction was easy, transparent, and one of the best buying experiences we’ve had in a long time. The dealer reps were knowledgeable, patient, and courteous. I will definitely consider doing business with this group again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Allen was a pleasure to work with while I was looking for

Allen was a pleasure to work with while I was looking for my new vehicle. I'm so pleased with my new Volvo XC90 Hybrid! Thank you, Allen, for being so helpful and accommodating during my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Leased a brand-new XC60 from Royal Automotive, our second

Leased a brand-new XC60 from Royal Automotive, our second time working with them. The process went smoothly, thanks to Allen and John, who were both very helpful. We finalized the old lease return, but they couldn’t determine if there’s a balance owed until a third-party Volvo inspector reviews it. Overall, a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We all know that visiting a car dealership to buy a

We all know that visiting a car dealership to buy a vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that with Allen. We feared it was us who were wasting his time, as we wanted him to check many options for us. Throughout the whole experience Allen was patient with us, ready to help, explaining the options. He remained courteous, positive and helpful. and we are really grateful and would heartily recommend him and Royal Automotive to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful experience from beginning to end.

Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thorough in explaining all the bells and whistles on my new Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.