Reviews
No pressure was placed on us to buy.
No pressure was placed on us to buy. All questions were answered completely and knowledgebly. Friendly atmosphere. Very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very accommodating!
Very accommodating! Enjoyed doing business with this dealership, especially Allan! If I ever need another car, Royal will be my choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We enjoy doing business with Allen!
We enjoy doing business with Allen! He is a pleasure to work with! Definitely come back to Royal because of our relationship w/Allen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Allen was great.
Allen was great. No pressure and very helpful and informative, It was a very easy and quick process, My wife and I both love the XC 60 Recharge.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Allen and the teal at Royal Automotive (Volvo) made my
Allen and the teal at Royal Automotive (Volvo) made my experience the absolute best and easiest car buying experience I have ever had. I cannot recommend Allen and Royal Automotive highly enough for anyone interested in buying a car. They truly made everything so easy and convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the original discussion to taking delivery, the
From the original discussion to taking delivery, the transaction was easy, transparent, and one of the best buying experiences we’ve had in a long time. The dealer reps were knowledgeable, patient, and courteous. I will definitely consider doing business with this group again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Allen was a pleasure to work with while I was looking for
Allen was a pleasure to work with while I was looking for my new vehicle. I'm so pleased with my new Volvo XC90 Hybrid! Thank you, Allen, for being so helpful and accommodating during my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leased a brand-new XC60 from Royal Automotive, our second
Leased a brand-new XC60 from Royal Automotive, our second time working with them. The process went smoothly, thanks to Allen and John, who were both very helpful. We finalized the old lease return, but they couldn’t determine if there’s a balance owed until a third-party Volvo inspector reviews it. Overall, a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We all know that visiting a car dealership to buy a
We all know that visiting a car dealership to buy a vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that with Allen. We feared it was us who were wasting his time, as we wanted him to check many options for us. Throughout the whole experience Allen was patient with us, ready to help, explaining the options. He remained courteous, positive and helpful. and we are really grateful and would heartily recommend him and Royal Automotive to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience from beginning to end.
Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thorough in explaining all the bells and whistles on my new Volvo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car