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(2 reviews)

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Reviews

I’ve had a horrible exoeriencd working with Royal.

February 13, 2025
By Kelsey Smith from Decatur, AL

I’ve had a horrible exoeriencd working with Royal. We bought a brand new atlas from them in 2022. It’s been in the shop half the year. They said they fixed it and it broke down on the interstate, and they are really doing nothing to rectify the situation. They have had to fix my car 5 times at this point. Now it’s getting a new engine. Would not recommend

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Matt was amazing and very honest!

April 6, 2024
By Alexiaflores on DealerRater

Matt was amazing and very honest! 10/10 would recommend him! You can trust him to get you into your dream car!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.