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Meet Ben Gillis

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Volvo Sales
(10 reviews)

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Industry experience 9 years
Dealership experience 9 years

Hello, My name is Ben Gillis and I am in Volvo Sales at Royal Automotive. I enjoy helping customers with their vehicle buying needs.

Reviews

From the original discussion to taking delivery, the

From the original discussion to taking delivery, the transaction was easy, transparent, and one of the best buying experiences we’ve had in a long time. The dealer reps were knowledgeable, patient, and courteous. I will definitely consider doing business with this group again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience at Royal! Carter helped us find a great...

Great experience at Royal! Carter helped us find a great vehicle and made the buying process easy and enjoyable! All staff members on hand were helpful to us. Carter was also very professional and took good care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brooke - your feedback means so much to us! It is great to hear that Carter walked you through the purchase of your vehicle. Thanks for shopping at Royal Volkswagen!

Reasonable in pricing, good communications, no surprises....

Reasonable in pricing, good communications, no surprises. Ben Gillis stuck with me throughout the entire process and made me feel as if he was my advocate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bob - thank you for sharing your feedback for Royal Volkswagen. We're happy to hear that Ben walked you through the sales process as we want guests to be confident in their vehicles. On behalf of all of us here, congrats and safe travels!

Such a wonderful friendly, helpful staff. A very pleasant...

Such a wonderful friendly, helpful staff. A very pleasant experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one always make us smile, Mary! We're so proud to have delivered a safe, attentive car-buying experience. Thank you for your confidence in Royal Volkswagen, and we hope to see you down the road!

A great experience!

A tremendous experience from sales to finance to delivery! Have dealt with all brands and this was easiest and most positive. Ben Gillis was helpful and never pushy. Would recommend him and the entire Royal team to any car buyer seeking a premium vehicle and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Treated like Royalty

I had not even thought about Volvo as a possibility for me until a friend who had a beautiful new XC90 came by my house. She referred me to Ben Gillis. When I went to see Ben he educated me on all the safety features, luxury features and options of the XC90 and XC60. After I finally decided on the XC60, Ben suggested that I special order my car directly from Volvo since the color and options that I desired may not come into his dealership or nearby dealerships in a timely manner. He didn't pressure me in any way to buy something off the lot. During the 12 weeks it took for my car to be built and shipped Ben kept me updated on the progress. The day my car arrived Ben sent me a picture of it letting me know it had arrived. I was out of town when the car arrived so when I went to pick it up I found my car sitting on the showroom floor, looking absolutely beautiful! I got to experience driving my car off of the showroom floor. Again, Ben went over the features of my car and then handed me my keys. This was an amazing new car buying experience. Ben Gillis treated me like royalty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing!

We had an absolutely amazing experience at royal Volvo. Our sales associate, Ben Gillis, was very knowledgeable. He answered all of our questions, took us for multiple test drives, and ultimately found us our dream car! He even had it delivered and ready within a couple of days. He has since followed up to make sure we don’t have any further needs. We love our Volvo XC90 and are very thankful for Ben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Enjoyed the Experience

For someone who hates car shopping that is a huge compliment! Ben made the whole experience easy. No pressure to purchase and even helped us with what we really needed and I love my new Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ben is the best

Fantastic experience. Ben Gillis made the whole experience easy and it was by far the best car buying experience I have ever had. Will do business again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love my new car!!

We looked at many different cars but kept coming back to Volvo. The XC90 is beautiful! Our sales person, Ben, was great to work with. We are very pleased with this purchase and excited to drive our new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.