Reviews
JP was absolutely amazing!
JP was absolutely amazing! He wasn't pushy or aggressive. He allowed me time to make a decision and that goes a long way. I didnt feel forced. His attitude and personality is top tier! Matt is the man! Both of them together finalizing my options and getting the deal done, chef kiss! I really appreciate the Royal family. Thank you, JP for attention to detail. Amazing Service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JP was a pleasure to work with.
JP was a pleasure to work with. Very personable and knowledgeable about the VW line of cars. Would 100% do business with him again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Royal automotive has great vehicles, excellent customer
Royal automotive has great vehicles, excellent customer service, and timely handling, highly recommend for folks in search of a new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were fast, friendly, fair priced and gave me
They were fast, friendly, fair priced and gave me excellent service I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don Ballard and Matt Morgan are simply the BEST!
Don Ballard and Matt Morgan are simply the BEST!! They are kind and knowledgeable salesmen that will work hard for you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don has gone above and beyond for us on two purchases
Don has gone above and beyond for us on two purchases with Royal! 10/10 would recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience buying a vehicle from Royal
I had a great experience buying a vehicle from Royal Automotive. Carter was able to connect me with the perfect car for my needs and made sure I was able to get the best deal possible. He was very professional, knowledgeable, and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt was amazing and very honest!
Matt was amazing and very honest! 10/10 would recommend him! You can trust him to get you into your dream car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience all around, no games or hidden
Excellent experience all around, no games or hidden fees. I will be back to purchase from Carter and Royal again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carter was phenomenal.
Carter was phenomenal. Friendly and not pushy. He was very open to what we needed and wanted and listened. Cannot thank him enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car