Toyota of Cedar Park

I had an outstanding experience working with Gareth Grandt. He was genuinely kind, professional, and treated me like a friend rather than just another customer. From start to finish, there were no games, no pressure, and no gimmicks—just honesty and respect. Gareth took the time to listen, answered questions clearly, and made the entire process straightforward and stress-free. That kind of authenticity is rare in car sales, and it really stood out. You can tell he truly cares about people, not just closing a deal. If you’re looking for someone who is trustworthy, down-to-earth, and genuinely great to work with, I can’t recommend Gareth highly enough. As a side note, the whole dealership was the nicest dealership that I have ever been to, everyone who was there was nice (even the receptionists)

Ricky was a huge help and made the experience a lot easier and faster than I expected. Thanks again Ricky for your help sir.

Everything went really well from the start to end. One thing that can be improved is the time taken to close the deal after confirmation.

Toyota Cedar Park took great care of me and made the experience very smooth. They gave me a lot of space on the lot and let me take my time deciding on the right truck. They didn’t pressure me and even let me circle back to ask more questions to confirm that I understood the pricing and financing. They wanted to make sure that I was confident in the purchase and felt great driving off the lot, and I definitely did.

I was very impressed with the professionalism and kindness and helpful assistance I received in leasing my car. Everyone was so nice and Tyler was the best!

Toyota of Ceder Park has been great, Great response from Sales over 1200 miles away via telephone/text

Best dealership customer service, I have ever Had. Knowledgeable, respectable, honest. I drive a hour to get service.

I would recommend Rickey to anyone looking to buy a car in the Austin area!

Gareth was wonderful! He was very attentive to my needs and got what I wanted. After going through a total wreck, he was able to make my experience a great one. He knows his stuff and was able to help me get into a car that wasn't on the lot yet. He kept me informed and was able answer all my questions. I would recommend Gareth to anyone who wants an excellent experience in car buying. Thanks Gareth!

Sold a Defective New Vehicle and No Real Ownership from Toyota or Dealer I normally don’t write reviews, but my experience with Toyota and this dealership has been so disappointing that I feel obligated to warn others. I purchased a brand-new Toyota Corolla Cross, paid upfront in full, expecting the reliability and peace of mind that Toyota is supposed to stand for. Instead, I ended up with what is very clearly a defective unit. From the beginning, I experienced issues with the fuel system/fuel gauge not updating correctly. I brought the car in for service, expecting a proper diagnosis and permanent fix. Instead, I’ve had: Multiple visits to the dealership for the same issue Different explanations each time “Fixes” that clearly did not resolve the root problem At one point, I was told it was the fuel sensor, and that they would pull a part from a newer car to fix it. That didn’t solve the problem. Now I’m being told that the entire gas tank needs to be replaced on a car with less than 1,000 miles on it. That alone should tell you something about the quality of the vehicle I was sold. To make matters worse, instead of taking full responsibility and standing behind their product, I was offered a “replacement” vehicle only if I paid extra for a newer model. Let me be very clear: I paid for a brand-new, reliable car, not a project vehicle that lives at the service department. I should not be asked to spend more money to escape a problem that Toyota and the dealership created by selling me a defective unit in the first place. The most frustrating part of this experience has not just been the defect itself, but the lack of ownership from Toyota and the dealership. There has been no proactive solution, no real accountability, and no sense that they value my time, my safety, or the trust I placed in the brand. Instead of stepping up and saying, “We sold you a bad car, we’ll make it right,” I feel like I’m being pushed into accepting a car that has had major work done on it before it’s even truly been driven — or paying extra to get out of the mess they created. At this point: I have lost confidence in this vehicle. I have lost trust in how this dealership and Toyota as a brand handle serious issues. I am asking for what I believe is reasonable: a replacement vehicle of the same trim, at no additional cost. If you are considering buying from this location or trusting Toyota blindly because of its reputation, please learn from my experience. A great brand is not just about the product — it’s about how they behave when something goes wrong. In my case, the lack of accountability has been extremely disappointing. I will continue to document and share this experience publicly until Toyota and this dealership stand behind their brand and do the right thing.