Meet Sean Williams

Everyone is friendly and helpful. I had to call a couple of times to check on status but I was always able to get someone on the line to give me an update. Car was ready sooner than expected.

Efficient and excellent service. Sean Williams helped me out today with my routine oil change and provided excellent service.

This dealer is great, and service department is excellent the advisers do very good job but my adviset today did excellent

Outstanding service team that provides prompt service, support, and understanding of needs of the customer and vehicles. Patrick is very knowledgeable and courteous, highly recommended

Like the video of multi point vehicle inspection, wish that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summary in print or downloadable format. Don’t understand why service advisor did not point out the slow leak due to embedded screw in one of the tires. They let me drive the car off the premises with a compromised tire without telling me!!! That info was buried in the video (received after the service) and also not mentioned in the point by point written report. This is a COMMUNICATIONS ISSUE! Additionally, don’t understand why the maintenance required light did not get reset after the oil change. This is a QUALITY CONTROL ISSUE! My impression is that the maintenance technicians do a good job, but their efforts are not adequately communicated to the customer by the advisors.

The best place to get your car serviced. Always do excellent job here and all services are done with a video. Fast and short wait time averaging an hour and 15 minutes.

Prompt, friendly service. Discovered a nail in the side of my rear tire. Good work.

I created it and I think they did not service my truck, I checked it myself

We have used Cedar Park Toyota for some time now and take both of our vehicles to them for routine maintenance. Normally my wife does not complete this chore and it is left to me; however, on this occasion, my wife took our truck in for an oil change and waited at the dealership. After waiting for approximately an hour, she contacted me and ask if I had received a video of the oil change progress. I had not. This is the rub, the hour wait is not the issue, the issue is that no one met with her at any time during that hour to give an update status. This was totally unsatisfactory and if it happens again, we will find service somewhere else.

The brand new purchase of my new Toyota Tundra was second to none. The four gentlemen that provided the best and most thorough customer service of my adult life are Roc, Brandon, Logan , and Job. They all did a phenomenal job by making the process so much easier than I was originally anticipating. From the bottom of my heart with the most sincerity that I possess, please accept my gratitude for all of your professionalism, generosity, kindness, and excellent customer service. I will never forget this wonderful experience!