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Meet Katherine Dobbs

Katherine Dobbs headshot
Express Service Advisor
(104 reviews)

Reviews

I had my 2025 Corolla Cross in for its first service

I had my 2025 Corolla Cross in for its first service points check today. Love the ability to schedule service on a Saturday which fits with my schedule better than a weekday. My service advisor was Katherine Dobbs. Katherine treated me like an old friend and was very pleasant to work with. The whole experience was seamless and they had me in and out within an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Katherine was very kind and helpful.

Katherine was very kind and helpful. Great service experience. I would recommend this dealership based on my experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Cedar Park, we look forward to having you as a valued customer for many years to come!

The dealership has a clean and comfortable seating area

The dealership has a clean and comfortable seating area and helpful and friendly service prople

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

Service at Cedar Park Toyota is excellent.

Service at Cedar Park Toyota is excellent. Katherine DOBBS has been my service rep the last two times I have been in, and she is a marvel of customer service. She is knowledgeable and attentive to details. I am in and out very quickly.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hello Deanne: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Katherine DOBBS did a very professional and courteous

Katherine DOBBS did a very professional and courteous job. Service was excellent and got me out in less than an hour. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Fantastic place would highly recommend and go there next

Fantastic place would highly recommend and go there next time I buy a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

Always quick and friendly service.

Always quick and friendly service. I definitely will recommend the dealership. Enjoy the snack bar and free treats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Katherine Dobbs was my rep for my 30K maintenance check.

Katherine Dobbs was my rep for my 30K maintenance check. She did a great job in stepping me through the process and answering my questions. Very pleased with my visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Katherine was extremely attentive very nice to my

Katherine was extremely attentive very nice to my daughter ,even gave stickers! People like her bring me so much happiness. Great Customer service still exists! Thank you Katherine Dobbs :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Great service department and the service person was

Great service department and the service person was extremely helpful. This was my first service on my vehicle and it was a very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!