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Brown Automotive Group

(89 reviews)
Visit Brown Automotive Group
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 892-3409 (877) 892-3409
Service (888) 882-3202 (888) 882-3202

Reviews

(89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brown Automotive Group from DealerRater.

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I purchased a used 2022 AT4 in February having the pickup

I purchased a used 2022 AT4 in February having the pickup 1 day the alternator went out, had it another week and the fuel pump went out. Two weeks later the transmission line ruptured. Following that the A/C wasn’t switching correctly and the back up camera went out took it to get that repaired and a light on the dash said charging system failure. After calling Danny Contreras and telling him I was done with this pickup, please find me something different and that I was over this pickup he went to work to make the deal right. The manager Mr Morales and Danny worked quickly to get me the best deal possible on a new vehicle. I understand that they had no control over the things that went wrong with that pickup but am so happy with the way they made things right and got me in a new vehicle quickly and without me losing a ton of money on a pickup I only owned a couple months. I would highly recommend these guys in purchasing a new or used vehicle and they have sure earned my respect and my future purchases when it comes to vehicles.

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This place is Awesome, I ordered a new truck and

This place is Awesome, I ordered a new truck and everybody in the hole dealership is so courteous and helpful. Mike Moreno your the best. Thank you

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cody, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

John Thurlow recently assisted us in purchasing a 2025

John Thurlow recently assisted us in purchasing a 2025 GMC Yukon AT4. His knowledge and care helped us to understand the vehicle's new digitalsystems, compared to our 2019 Yukon Denali. Us old-timers drove off the lot "digitized"and secure on our four hour drive home to New Mexico. Great Vehicle. Thanks John

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our recent experience was wonderful.

Our recent experience was wonderful. We were greeted with warmth and professionalism. Jaimi’s knowledge of the vehicle provided us with confidence we needed to make an informed decision. She was patient and ensured we understood every aspect of our purchase. We bought a 2025 Subaru Ascent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was clean and friendly.

It was clean and friendly. We were well received and welcomed in a courteous manor

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience from the time I inquired about the truck

Great experience from the time I inquired about the truck online all the way until I drove it off the lot, John & the finance team was super easy to work with, explained all they had to offer with my purchase with no pressure to purchase, truck was ready when I arrived from out of state to pick it up, Deal was very easy and quick, Spent more time with John learning about the technology that the truck had to offer than actually buying it, and I've been contacted several times after the purchase to ensure i was satisfied and answer my questions about the Technology, Onstar & the My GMC app, great experience & did i mention a great deal making it worth my time to travel out of state to make the purchase! Thanks Guys for a awesome buying experience!!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paul and Nick were really good!

Paul and Nick were really good! I appreciate all they did in our process of purchasing our new vehicle! Did not feel the pressure other businesses have when trying to make a big purchase. Thank you for treating us as people and not just a sale in numbers! Will come back to deal with them for sure

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John Thurlow and Will Clowe were extraordinarily helpful

John Thurlow and Will Clowe were extraordinarily helpful in getting us into our new car. We can't thank them enough, for the time and effort they gave us to make sure we knew how to enjoy our new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brad Cook was a pleasure to work with.

Brad Cook was a pleasure to work with. He knew how important this new purchase was to us. The car was for our college student going to school 7 hours away from home. Brad, thanks for your hard work and attention to detail. I would recommend Brad to anyone looking for a new car, especially for any parents looking for a car for their kiddos.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’m completely satisfied w the purchase thanks to Will

I’m completely satisfied w the purchase thanks to Will for making it possible thank you WILL

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.