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DePaula Chevrolet

(7,329 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Excellent service minimal waiting time advised of what...

Excellent service minimal waiting time advised of what service was needed and made repair quickly. Always a pleasure with the high quality service of the service department

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

He Kept me informed throughout the process and explained...

He Kept me informed throughout the process and explained everything. Took care of everything that was discussed and explained the warranties and what was covered.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service knew every step of the way. And was time...

Great service knew every step of the way. And was time efficient. Wasn’t to happy when my truck starter went on less then a 3 year old truck. But Rick and the guys did and awesome job and fixed the issue right away

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service , Danielle Herrick was excellent also...

Excellent service , Danielle Herrick was excellent also she made it an efficient and great experience. She got me in and out quickly . Which is what I wanted

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Happy with my visit today. Went in for my oil change...

Very Happy with my visit today. Went in for my oil change and service on my 2019 Equinox and left with a new lease Equinox 2021. Surprise. Thank you.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service. I think the gentleman taking care of me...

Great service. I think the gentleman taking care of me was Charles (?). He was great. Although part of the reason my truck was brought in was not done. I hold no fault to Charles or his team. I just need to be more specific next time.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
3.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Service department at DePaula has never steered me...

The Service department at DePaula has never steered me wrong. Every time I’ve gone to get serviced the Stagg has been very kind and knowledgeable. They are also extremely transparent which is important so there aren’t any false expectations on how long your car will take and or unrealistic expectations. Thank you for always making the process seamless!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All of the gentlemen that worked during the time of my...

All of the gentlemen that worked during the time of my service were very welcoming. I was satisfied with my trade in and new purchase. This was my second time doing business here and I am very pleased with my new suv.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience with Andre Pope yesterday, was phenomenal!...

My experience with Andre Pope yesterday, was phenomenal! He was amazing, he answered all my questions, took his time with me. He was really amazing!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All went well.. I was sad to see that because of coffee...

All went well.. I was sad to see that because of coffee was not available. Hopefully next time it will be.. I look forward to seeing you again when my next service is needed

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.