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DePaula Chevrolet

(7,329 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Nate was awesome to work with. I was very satisfied with...

Nate was awesome to work with. I was very satisfied with the customer service. The staff was thorough and showed me all the features of my new Traverse.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very happy with the personal attention and...

Very happy with the personal attention and concern…greatly appreciated. Very hard work to service the ac unit yet it was done flawlessly. It works great down here in Florida!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dealt with professionals all through the time my car was...

Dealt with professionals all through the time my car was with them. The representative by name chuk was very professional and easy to relate with

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service friendly staff only complaint...

Excellent customer service friendly staff only complaint I have is no discount clean environment Very helpful from the staff ready to answer any questions good

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very laid back, Geoff and the rest of the sales team were...

Very laid back, Geoff and the rest of the sales team were very knowledgeable made the car buy experience very easy. Didn’t plan on purchasing day of but Geoff made the experience great.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

You have very good people working for your company....

You have very good people working for your company. Courteous and efficient. I always take my car to DePaula Chevrolet for semi annual service and NYS inspection. Keep up the good work.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and personal attention to the vehicle and...

Great service and personal attention to the vehicle and any of my concerns for scheduled future service.. Thank you for your quick scheduling for my service too.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

As Soon As I Walked In , I Was Greeted And Helped....

As Soon As I Walked In , I Was Greeted And Helped. Everyone Was Helpful In Directing Me Where I Needed To Go & Once I Got There The Customer Service That Chuck Gave Me Was Great. Answered All My Questions & Concerns. He Also Made Sure To Explain To Me In Detail What Was Wrong With My Car. Made Sure I Understood Everything He Was Saying

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Overall satisfied with the service done to my truck. My...

Overall satisfied with the service done to my truck. My Service writer Dave is great, very helpful and great to deal with Everytime I go here for service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This Equinox is my third vehicle from DePaula and while...

This Equinox is my third vehicle from DePaula and while all of the salespeople have been great, Anthony Louie was by far the kindest, most genuine and best one.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.