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DePaula Chevrolet

(7,329 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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5 star service all around. Everyone is courteous and...

5 star service all around. Everyone is courteous and helpful. The employees really go out of their way to make you feel welcome every time.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience from September of 2020 when I ordered my...

Great experience from September of 2020 when I ordered my 2021 C8 right up to May of 2021 when it was delivered. Thank you to Manny, Mitch, and the rest of the team.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good experience and great people. Would definitely...

Very good experience and great people. Would definitely recommend for anyone looking for a new car!! They were patient understanding and very knowledgeable very happy with my service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was great, fast and smooth. Pope ensured he had...

Service was great, fast and smooth. Pope ensured he had everything completed before i returned to pick up my vehicle. Very friendly and courtesy and met my expectations.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came to DePaula at the suggestion of a friend who has...

Came to DePaula at the suggestion of a friend who has done business here before. Very pleased with my experience with Kwame & dealership in general.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan Pakatar is an outstanding salesman we would want him...

Dan Pakatar is an outstanding salesman we would want him for another car purchase! He was very professional and knew his stuff. I think you gave an outstanding employee.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Dan Pakatar is an outstanding salesman we would want him for another car purchase! He was very professional and knew what he was doing.

Rick was a professional explaining all that needed to be...

Rick was a professional explaining all that needed to be completed on my 2015 Cruze and what additional service was recommended with pricing for the mileage on the car. The car was ready within the time frame promised.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nick was professional and a great guy to deal with. I am...

Nick was professional and a great guy to deal with. I am glad with what i got my hands on and a great thank you to the whole team you have there.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We always receive a warm welcome and great service. David...

We always receive a warm welcome and great service. David always asks how things are going and if there is anything that we are need of besides what we were scheduled for. He also makes sure we know what work is being done.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I bought my Lincoln 2013 MK ex 23rd of October 2020 since...

I bought my Lincoln 2013 MK ex 23rd of October 2020 since then my car has been in the shop three times for service that’s not good the past two times it was in there I was given a loaner car it was in the shop for about a week or so the last time it was in the shop I did not receive a loaner car and I was out of a vehicle for another week

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.