Reviews
Need a car go to Depaula chevy of albany NY.
Need a car go to Depaula chevy of albany NY.They work so hard to help to get you into a new or used car or truck. When you get there ask for Damian he's the best. Hes very nice and takes good care of you. Thanks Damian.
Need a car go to Depaula chevy of albany NY.
Need a car go to Depaula chevy of albany NY.They work so hard to help to get you into a new or used car or truck. When you get there ask for Damian he's the best. Hes very nice and takes good care of you. Thanks Damian.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I truly appreciate your kind words about DePaula Chevrolet and Damian. It's great to hear that you had a positive experience and that Damian was able to assist you in finding the right vehicle. We look forward to seeing you again soon! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
We are repeat customers and actually followed Damien when
We are repeat customers and actually followed Damien when he headed back home to DePaula. From start to finish, he makes the entire car buying process seamless! He’s energetic, friendly, and wants to get you the absolute best deal he can. You can’t help but smile when you are in his presence!
We are repeat customers and actually followed Damien when
We are repeat customers and actually followed Damien when he headed back home to DePaula. From start to finish, he makes the entire car buying process seamless! He’s energetic, friendly, and wants to get you the absolute best deal he can. You can’t help but smile when you are in his presence!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Nana! I truly appreciate your loyalty to DePaula Chevrolet and for choosing to follow Damien back to our dealership. It’s fantastic to hear that he made your car buying experience seamless and enjoyable. I’m proud to have him on our team! We look forward to welcoming you back in the future! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
They sent me a code for 2 free ski tickets to Whiteface
They sent me a code for 2 free ski tickets to Whiteface this year. It says in the small print that I must use the code on their website before the season ends. Their website has been down all season, and I cannot receive the tickets! I have called dozens of times, and they keep forwarding me to an answering machine! They are just waiting for the season to end, then they will reply. Come on! Never buying another vehicle here out of morals.
They sent me a code for 2 free ski tickets to Whiteface
They sent me a code for 2 free ski tickets to Whiteface this year. It says in the small print that I must use the code on their website before the season ends. Their website has been down all season, and I cannot receive the tickets! I have called dozens of times, and they keep forwarding me to an answering machine! They are just waiting for the season to end, then they will reply. Come on! Never buying another vehicle here out of morals.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback, Kenny. I understand how frustrating it can be when there’s uncertainty around a promotional offer and challenges in getting assistance. At DePaula Chevrolet, we aim to provide clear communication and responsive support throughout your experience. If you’d like to go over this further, please reach out to me directly. Your input helps me strengthen how we guide and support our customers. Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
Khan was amazing, made my daughters fist time buying a
Khan was amazing, made my daughters fist time buying a great experience. She walked in knowing what she wanted and price and walked out extremely happy
Khan was amazing, made my daughters fist time buying a
Khan was amazing, made my daughters fist time buying a great experience. She walked in knowing what she wanted and price and walked out extremely happy
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review, Allie! I'm glad to hear that Khan made your daughter's first car buying experience such a positive one. It’s great to know she walked in prepared and left extremely happy. We appreciate your trust in DePaula Chevrolet and look forward to assisting you both again in the future! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
Damien made the impossible, possible in a very short
Damien made the impossible, possible in a very short amount of time. I cannot say enough good words for him and the finance team. A totally seamless experience. Resounding thank you to all involved !
Damien made the impossible, possible in a very short
Damien made the impossible, possible in a very short amount of time. I cannot say enough good words for him and the finance team. A totally seamless experience. Resounding thank you to all involved !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Jeffrey! I'm pleased to hear about your seamless experience with Damien and our finance team at DePaula Chevrolet. Your kind words mean a lot to us. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
I recently ran into an electrical issue with my 2022
I recently ran into an electrical issue with my 2022 Chevy Silverado that required repairs to the driver-side rear tail light. At first, it appeared that I would have to cover the full cost of the repair myself. I reached out to David Barry, who originally sold me the vehicle, to explain the situation. David and his Sales Manager, Manuel Guerrero, were both very helpful and gave me the contact information for a representative at DOWC, the company I purchased my extended warranty through. I spoke with Anthony Pizzimenti at DOWC, and he couldn’t have been more personable, friendly, and helpful. Even though the repair technically wasn’t covered under my warranty, Anthony took the time to call the service department and ultimately covered a large portion of the repair cost. I truly appreciate the extra effort and customer service shown by Anthony at DOWC, as well as the support from David Barry and Manuel Guerrero at DePaula Chevrolet. It turned what could have been a frustrating situation into a very positive experience.
I recently ran into an electrical issue with my 2022
I recently ran into an electrical issue with my 2022 Chevy Silverado that required repairs to the driver-side rear tail light. At first, it appeared that I would have to cover the full cost of the repair myself. I reached out to David Barry, who originally sold me the vehicle, to explain the situation. David and his Sales Manager, Manuel Guerrero, were both very helpful and gave me the contact information for a representative at DOWC, the company I purchased my extended warranty through. I spoke with Anthony Pizzimenti at DOWC, and he couldn’t have been more personable, friendly, and helpful. Even though the repair technically wasn’t covered under my warranty, Anthony took the time to call the service department and ultimately covered a large portion of the repair cost. I truly appreciate the extra effort and customer service shown by Anthony at DOWC, as well as the support from David Barry and Manuel Guerrero at DePaula Chevrolet. It turned what could have been a frustrating situation into a very positive experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Chris! I'm thrilled to hear about your positive experience with your 2022 Chevy Silverado and the exceptional support you received from David, Manuel, and Anthony. At DePaula Chevrolet, we strive to provide outstanding customer service, and it's rewarding to know that we were able to assist you during your electrical issue. We appreciate your feedback and hope to see you again for any future needs. Safe travels! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
Damien made what can be very stressful a very positive
Damien made what can be very stressful a very positive overall experience. Great customer service!
Damien made what can be very stressful a very positive
Damien made what can be very stressful a very positive overall experience. Great customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Kim! I'm thrilled to hear that Damien was able to make your experience a positive one. At DePaula Chevrolet, we strive to provide great customer service, and it’s fantastic to know we succeeded. We look forward to assisting you again in the future! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
Best salesman ever!
Best salesman ever! Thank you for a seamless experience!! See you in 3 years for my next truck!!
Best salesman ever!
Best salesman ever! Thank you for a seamless experience!! See you in 3 years for my next truck!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this kind review! I'm happy to hear you had a seamless experience with us at DePaula Chevrolet. We look forward to seeing you in three years for your next truck! Safe travels until then! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
DePaula Chevrolet will 100% exceed your expectations of
DePaula Chevrolet will 100% exceed your expectations of what a dealership can do for you. Damien DeDonatis was such a pleasure to work with. He has a reassuring character that puts you at ease through the whole process. The whole DePaula team deserves a standing ovation for how hard they'll work for you.
DePaula Chevrolet will 100% exceed your expectations of
DePaula Chevrolet will 100% exceed your expectations of what a dealership can do for you. Damien DeDonatis was such a pleasure to work with. He has a reassuring character that puts you at ease through the whole process. The whole DePaula team deserves a standing ovation for how hard they'll work for you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Truly appreciate your thoughtful feedback! I'm pleased to hear that Damien and the DePaula Chevrolet team were able to exceed your expectations and make your experience enjoyable. Your kind words and recognition of our hard work mean a lot to us. We look forward to serving you again in the future! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514
Damien is the best my family just bought 3 new vehicles
Damien is the best my family just bought 3 new vehicles from he is the only salesman I have dealt with in years he is a no pressure salesman and takes his time to get you the best deal
Damien is the best my family just bought 3 new vehicles
Damien is the best my family just bought 3 new vehicles from he is the only salesman I have dealt with in years he is a no pressure salesman and takes his time to get you the best deal
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you shared your experience with us! I'm happy to hear that Damien provided you and your family with such a positive experience at DePaula Chevrolet. I truly appreciate your trust in him and our dealership for your new vehicles. We look forward to seeing you again for any future needs! Sincerely, Jon DePaula - Operations Manager - [email protected] - 888-634-3514