DePaula Chevrolet

Chuck listen to me & understood. This is stupid that I need to say more than I want. Really you need me to type twenty five words.

Did not fix the issue I came in for, uncharged all expenses and recommended services that are not needed. Did not make any accommodations for a loaner vehicle. Will not be going back or spending my time or money here.

Great service as always DePaula gets you in and out as quick as possible with the work being done and done right. Wouldn't go anywhere else.

Dennis Walter's was very helpful,ad waste rest of the service department. They take you in a timely matter do the work and keep you informed on the job.

Our volt was there for a recall. We were saying promptly and given an estimated time for the work to be done. Service was done, car was washed and inspection completed and a prompt fashion. Our service technician was courteous and helpful.

I always get great service and continue to purchase my vehicles from depaula because of the people I deal with. Dennis Walter is great and the reason I keep coming back.

Dave in fleet services is amazing. I’m treated very well and with respect. Service on my trucks is always on point and done to industry standards and his techs are as well

I have gotten my last three vehicles from Depaula and every time the process was easy and painless. I would recommend them to all who would be looking for a vehicle

Tom Restino, Dennis Walters and Jason Keville did it again! Great Service at a fair price. When they say come join the family they mean it!

Well to start I was lied to so they could get the sale, then they overcharged me, then they didn’t check the car to make sure it had all the items it needed, and finally they didn’t even add my vehicle to my gm account so I could pay my lease payment. They have been nothing but frustrating, every time I call to ask for help they make it seem like I’m a child and I couldn’t possibly know what I’m talking about. The one time they did something to help, because we agreed on a price based on the money I put down and they overcharged my monthly payments, they made it seem like they were doing me a favor when really it was the least they could do given they took my money. And when I called a second time with concerns I never got a call back. So no I will never be coming back to this dealership, I will adamantly tell everyone I know not to come here, and I hope you all will learn something from this. But based on your lack of customer service skills thus far, I don’t believe you will.