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DePaula Chevrolet

(7,329 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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WOWZA! Mr. Jarvis is a GEM and I hope DePaula treats all...

WOWZA! Mr. Jarvis is a GEM and I hope DePaula treats all their employees like he treated us. Customer service has gone out, but it was such an extreme pleasure working with Kwame! His approach and style is NOT a typical sales person, he was warm, kind, respectful and listens. He asked what we were looking for and went from there. He is the type of person you want to invite into your home. We are so excited for when our Traverse comes in. John the finance gentleman was awesome as well. Definitely DePaula is a winning business. Whomever owns and manages is doing a terrific job. Best experience we have had in a very long time! All businesses should adapt DePaula's mindset and attitude!!! THANK You and God bless you all! The Culbertson's

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not many staff but those that were there helpful pleasant...

Not many staff but those that were there helpful pleasant worked hard to make time waiting short Told don’t have TV any more not sure why

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I loved the service I received when I went to get service...

I loved the service I received when I went to get service on my truck. I took the shuttle to and from my work and it was a breeze. Keep up the great work!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

DePaula Chevrolet! Does outstanding work and has great...

DePaula Chevrolet! Does outstanding work and has great customer service. Mike and Alex Haynes do outstanding work along with the girls at the checkout counter who helped update me resetting my rewars.... Pleasure each time I go in there for service. Love the CAR WASH! Thanks Pete

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great communication and quality repair work at the right...

Great communication and quality repair work at the right price. Clean work area to wait for the service to be completed. Thanks for all the hard work.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always outstanding service 👏 Friendly, stayed in touch...

Always outstanding service 👏 Friendly, stayed in touch with me throughout the process to make sure I was informed of what needed to be done. Did research to see if parts and service was covered.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Longer wait then I was anticipating for service. Derwin...

Longer wait then I was anticipating for service. Derwin from sale was excellent. Overall good experience. Would probably buy another vehicle from you guys again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was a great experience. Nick alteri was a great...

Was a great experience. Nick alteri was a great salesman.no real pressure and was greatat answering my questions. He kept me in the loop at all times finance dept was sure to get all available incentives

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for all the professional work and getting my...

Thank you for all the professional work and getting my air conditioner working again and getting me back on the road I don't have words to let you know how much this means to me I couldn't go to DC without it!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alex was awesome got my truck in fixed with no problems...

Alex was awesome got my truck in fixed with no problems and it was done when he said it was going to be done vary professional

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.