Reviews
The process of getting my first car was nothing short of
The process of getting my first car was nothing short of amazing! Everyone was polite, professional, and really helpful!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Your post perfectly captures an amazing experience! Getting your first car with polite, professional, and really helpful people makes all the difference. Sounds like everything went smoothly and left a great impression! Thank you for selecting Longo Toyota | Andy for your auto care needs
The excellence with which Mandi Davis manages our
The excellence with which Mandi Davis manages our scheduled visits makes all the difference. Any discussion we need to have is straightforward and clear-cut. We know what a difference it makes to get such support.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your thoughtful post! Mandi works hard to make sure every visit runs seamlessly, and it’s great to hear that her efforts are making a real impact. We’re grateful for your acknowledgment - Make it a great day Rob and hurry back - Team Longo Toyota
Excellent service couldn’t ask for more.
Excellent service couldn’t ask for more. Very helpful in every way. Got the exact truck I wanted. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear you received excellent service and found the exact truck you wanted. Our team is committed to being helpful in every way to make your experience the best possible. Enjoy what you drive - Longo Toyota
I love this dealership so much.
I love this dealership so much. I got a great deal, process was smooth, and now every time I take the car in, the process is smooth and I’m in and out. Gabriela Martinez was my tech and she did a fantastic job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience. It’s great to hear you got a great deal and that the process has been smooth every time you bring your car in. Gabriela did a fantastic job as your tech. We look forward to continuing to provide you with excellent service. Hurry back - Longo Toyota
Always a pleasant experience staff is excellent at making
Always a pleasant experience staff is excellent at making sure that they have your best interest
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're delighted to hear that our staff consistently provide excellent service and truly prioritize your best interests. We look forward to continuing to offer you pleasant and attentive experiences every time you visit! Team Longo Toyota
Ruben helped us search for the car that we were looking
Ruben helped us search for the car that we were looking for. He was very patient and understanding on our needs thank you Ruben for your time and patience and helping us purchase a preowned Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Ruben was able to help you find the car you were looking for. He was patient and attentive to your needs throughout the process, and we’re happy he could assist you in purchasing your vehicle. Congratulations - Team Longo
Customer focus is not strong enough, shoe cover left on
Customer focus is not strong enough, shoe cover left on vehicle seat, did not reset oil maintenance alert signal, service advisor ignore my complaint.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We wanted to address your DealerRater posting and the comments on the Toyota service survey regarding your 2021 Sienna. As a guest of Longo’s, you know our service management team is always available to listen and regret that your experience has led to a decision to take your business elsewhere per your survey. Your feedback has been shared with our management team and has been noted.
Ruben helped me but a car and he was very professional,
Ruben helped me but a car and he was very professional, helpful, nice, and trustworthy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear Ruben provided professional, helpful, and trustworthy service. We’ll be sure to pass along your kind words to him! Congratulations and please enjoy what you drive - Longo Toyota
Toyota, El Monte has always been professional and
Toyota, El Monte has always been professional and helpful. Would recommend. Staff is great. My only “complaint” is that it takes a whole work day for any service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear our team has been professional and helpful. We also appreciate your feedback regarding service time, we’re always working to improve efficiency while maintaining quality. We truly value your patience and support! Team Longo
Longo is a wonderful dealership.
Longo is a wonderful dealership. Everyone is very friendly and very helpful. I had a very easy time buying my truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know our team made your experience easy and enjoyable. Thank you for trusting us with your truck purchase, we look forward to serving you again in the future. Longo Toyota