Reviews
Definitely would buy a car here, service department is
Definitely would buy a car here, service department is super busy. Had oil change and tire rotation and took them 5 hours.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad you would consider buying a car here. Our service department can get busy, and we appreciate your patience during your oil change and tire rotation. We’re always looking for ways to make the service experience faster and more efficient. Team Longo
Good experience (period).
Good experience (period). No complaints (period). Fifteen word minimum (period). Click next (period). End (period).
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored to serve you and your auto care needs. Make it a great day - Team Longo Toyota
Daniel Lopez was really helpful and got what I needed for
Daniel Lopez was really helpful and got what I needed for my tundra brake system
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear that Daniel was able to help you with your Tundra brake system and provide exactly what you needed. We’ll be sure to pass along your kind words—he’ll be thrilled to hear them - Team Longo
I’ve been coming to get my car serviced with Noli for
I’ve been coming to get my car serviced with Noli for over 8 years. He has such amazing great customer service and is very attentive and very kind and always answers all my questions. He is one of the top and best service advisors at Longo. Thank you, Noli!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty and kind words! We’re thrilled to hear that Noli has consistently provided such attentive and helpful service over the past 8 years. We’ll be sure to share your praise with him, he’ll be delighted! Longo Toyota
Isaac was incredibly helpful when purchasing my rav4.
Isaac was incredibly helpful when purchasing my rav4. He went above and beyond and his expertise really shows. His attention to detail is excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that Isaac provided such a helpful and attentive experience while you were purchasing your RAV4. Going above and beyond for our guests is what we strive for, and it’s wonderful to know his expertise and attention to detail made a difference. Team Longo
Siempre me han atendido muy bien en el dealer por eso me
Siempre me han atendido muy bien en el dealer por eso me gusta ir ahí.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Es un honor servirle y atender sus necesidades de cuidado automotriz. Que tenga un excelente día y, por favor, vuelva pronto. We're honored to serve you and your auto care needs. Make it a great day and please hurry back Team Longo
Hello, Fred Williams and Jorge Naro was super helpful
Hello, Fred Williams and Jorge Naro was super helpful and generous and kind. They both explained beginning to the end. Best customer service both did. I couldn’t do it without them. Many questions I had, and answered everything in detail. Thank you so much ! I love Toyota Longo and my beautiful car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear that Fred and Jorge provided such detailed and caring support. It’s wonderful that your experience with Toyota Longo and your car has been so positive! Enjoy what you drive - Team Longo
Longo bought a new sensor which fixed the problem of my
Longo bought a new sensor which fixed the problem of my rear hatch door button not working. I had to close the door manually.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased the solution worked and that your rear hatch door is now operating properly. Your feedback helps us continue providing reliable service. Team Longo
I’ve always had a great experience at Longo Toyota in El
I’ve always had a great experience at Longo Toyota in El Monte. Their customer service is excellent! From making the appointment to check-in to and thru getting my car back, all of their employees treat you with respect and helpfulness. Also, if you wait while your vehicle is being serviced, you’ll have many options to pass the time, from an onsite Starbucks, Subway restaurant, comfortable lounge area, cubicle desks some with computers if you need to get some work done while you wait. Also, a big help for parents with young children, a play area especially for the tots with plenty of games to keep them occupied. Restrooms are large and well stocked and kept clean. If you’re interested in products, they have a large parts department with a good selection of Toyota products to browse. In conclusion, if you’re looking for a better vehicle service experience, Longo Toyota in El Monte is the place to be. You won’t be disappointed!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your insight into the full-service experience, from appointment to pick-up, along with our lounge, dining options, and kids’ play area, reflects the standard we strive to maintain. We’re glad it has made a positive impression on you. Thank you for being the most important part of our business and please hurry back - Team Longo Toyota
Your standard of service and customer experience is appreciated! Keep up the good work Longo, Thanks!
The service was great.
The service was great. Worker very respectful and helpful place is very clean with a Starbucks, subway and kids zone. 2 tv and plenty of room to relax
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know the respectful service and thoughtful amenities helped make your visit enjoyable. Providing a comfortable and clean space is important to us. Team Longo