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Longo Toyota

(5,600 reviews)

Reviews

(5,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very friendly, knowledgeable, personable, and relatable.

Very friendly, knowledgeable, personable, and relatable. He communicated well and he answered all our questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you sharing your feedback! It’s wonderful to hear that your experience was friendly, knowledgeable, and personable. Clear communication and taking the time to answer every question are so important, and we’re glad that was reflected during your visit. We look forward to assisting you again in the future! Longo Toyota

I have purchased all my cars here.

I have purchased all my cars here. Always a great experience. Staff is friendly and they treat you well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your continued trust and loyalty over the years. It means so much to know that each visit has been a great experience and that our team consistently makes you feel welcomed and well cared for. Team Longo Toyota

Fred took amazing care of me as I bought my first car.

Fred took amazing care of me as I bought my first car. He helped me find the perfect car for me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad Fred made your first car purchase special and helped you find the perfect fit. Congratulations!

Excellent service customer helpfulness pleasant Mr Sam Ng

Excellent service customer helpfulness pleasant Mr Sam Ng courteous good communication explain everything for all

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing Sam Ng’s courteous communication and excellent service and helpfulness.

The service advisor, Noli E.

The service advisor, Noli E., provided excellent customer service and the service maintenance on my vehicle was also excellent and completed timely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that Noli E. provided excellent customer service and that your vehicle maintenance was completed thoroughly and on time. We truly appreciate your trust and look forward to serving you again!

This dealership is very nice.

This dealership is very nice. All staff were very pleasant, professional, and helpful. Michael was great! I would buy from this dealership again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Longo Toyota! We’re glad Michael and our team delivered a pleasant, professional experience.

Michael Kim was very helpful and made the process very

Michael Kim was very helpful and made the process very easy for us! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing Michael Kim’s help, we’re glad he made everything easy!

This dealership was a pleasure to work with.

This dealership was a pleasure to work with. Everything about the experience was unique and amazing. I would recommend Bryan and this dealership to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review and recommendation! Everyone here at Longo Toyota is thrilled to hear that your experience was unique and amazing. We’re especially happy to know that Bryan made such a positive impression. Wishing you safe travels, and great memories - Team Longo

If you’re looking for professionalism, honesty, and a

If you’re looking for professionalism, honesty, and a dealership that genuinely cares about customer experience, I highly recommend Toyota Longo. I couldn’t be happier with my purchase! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you taking the time to share your experience and recommendation. It means a great deal to our entire team to know that our commitment to professionalism, honesty, and customer care made a positive impact on your visit. Providing a smooth and enjoyable purchase experience is always our goal, and your feedback encourages us to keep delivering the level of service our guests deserve. We’re grateful you chose us and look forward to supporting you throughout your ownership journey. Team Longo

Fred was very helpful in the purchase of my new car!

Fred was very helpful in the purchase of my new car! Very friendly and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that Fred made your car-buying experience friendly and efficient. We’ll be sure to pass along your compliments—he’ll be happy to know he made a difference. Enjoy your new car! Longo Toyota