Reviews
It's my third Land Rover and I'm going to keep coming
It's my third Land Rover and I'm going to keep coming back to Land Rover Monmouth. Bill, Scott and Moe are world class and consistently deliver and exceptional experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
So appreciated. Land Rover Monmouth is committed to delivering a great experience every visit. Wishing you many enjoyable drives ahead.
Easy buying experience.
Easy buying experience. Ali was a good sales consultant, very knowledgeable of vehicle. Nice dealership
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive feedback. We're glad to hear you had an easy buying experience at Land Rover Monmouth. Have a great day!
The best experience ever in purchasing my 2024
The best experience ever in purchasing my 2024 Rangerover… My salesperson Adel was efficient and friendly … I couldn’t have asked for more!! I highly recommend Landrover Monmouth!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Land Rover Monmouth and sharing your positive feedback about our team. We look forward to helping with any future needs regarding your 2024 Range Rover. Your recommendation is highly appreciated.
I have been dealing with Mammoth Landrover for years and
I have been dealing with Mammoth Landrover for years and they’re customers service , sales team, got me everything that I wanted when it come to my car.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Land Rover Monmouth's customer service and sales team. We appreciate your continued patronage and are glad we could meet your needs.
I took my car to repair the windshield, they put the
I took my car to repair the windshield, they put the wrong windshield in my car. The car has been there for more than 10 months and only now after I put a lawyer to act in the case they took on their own mistake and are acting like a real gang with me and my family. It's unbelievable what we're going through. A real xxxx.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We take each customer's feedback seriously and have investigated this matter with the customer.
Tom Rondenello is the best, great experience and fair
Tom Rondenello is the best, great experience and fair deals. I would recommend the dealership if you’re in the market for a Land Rover !
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing the high-quality experience our team strives to provide at Land Rover Monmouth. We appreciate your recommendation to future customers considering a Land Rover.
This was by far the best car buying experience I have
This was by far the best car buying experience I have ever had. Working out the best deal with Thomas and Mohammed was quick and easy. On a Saturday afternoon I was in and driving out in about 90 minutes. Thomas even went out of his way to get a few imperfections rectified that I noticed on the online photos before I even came down to see the vehicle within 2 days. Land Rover Monmouth has delivered one of the best upscale car buying experiences around.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience at Land Rover Monmouth. It's great to hear that our team was able to efficiently assist you and address all details promptly. We appreciate your feedback on the upscale car buying process provided.
Disappointed with Bait-and-Switch Tactics at Land Rover
Disappointed with Bait-and-Switch Tactics at Land Rover of Monmouth I am writing to express my disappointment with my recent experience at Land Rover of Monmouth. I came in for my 4th car from this dealership in time for Christmas celebration. I was interested in full size Range Rover and started all paperwork 2 months before charismas. Deposit was posted as per paper work and I was left to wait for the car I ordered. However, upon my car delivery to the dealership, I was informed that I have to pay extra $5 thousand to get my car. The upcharge was for premier protections that were not included in the original contract and are optional. After my attempts to get more info in regards to the charge, I was told; “We are very busy at this time of the year, if you still want the car you have to pay extra”. Exact words. I felt misled by the actions of Land Rover of Monmouth dealership. Initial contract was sighed and deposit posted, leaving me waiting for the car. While sales team knew this car is to be a Christmas present, they had reneged on the sighed contract a mere 5 days before Christmas. This felt like a bait-and-switch tactic, and I am quite disappointed with the experience. While I understand dealerships have their own sales strategies, I believe transparency and fair negotiation are crucial for building trust with potential customers. Unfortunately, my experience at Land Rover of Monmouth lacked both these aspects. I hope this feedback is taken into consideration to improve future customer experiences.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Nick, Your review is important to us and I would appreciate the opportunity to speak with you about the overall level of customer service you received from our Sales Team, as well as your feedback regarding the price of a Range Rover. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Bill DiMaio General Manager Land Rover Monmouth WDiMaio@penskeautomotive.com
I made an offer on a vehicle and was told there was a
I made an offer on a vehicle and was told there was a $2,000 upcharge for Penske coverage. A price not listed ANYWHERE on their site or in the description of the car. They agreed to not charge me but said they could only hold if for 48 hours, not the 5 days it was going to take me get there which is absolutely understandable. We agreed on terms MLK Day, I was to wire the funds to them on Wednesday and they sold the car from me on Tuesday. Not trustworthy.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Lee, I would like to learn more about your experience with our Sales Team regarding the vehicle you were interested in purchasing. We pride ourselves on the high-quality standards we maintain here at Land Rover Monmouth and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Bill DiMaio General Manager Land Rover Monmouth WDiMaio@penskeautomotive.com
I had the best experience with Jack Breen , he was
I had the best experience with Jack Breen , he was knowledgeable and extremely kind , I would recommend him to anyone buying a car
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate hearing about your positive experience with Jack Breen. His expertise is truly beneficial to our customers at Land Rover Monmouth. Thank you for recommending us; it means a great deal.