Reviews
Not great, kind of the run around Jerk me around and no
Not great, kind of the run around Jerk me around and no deal done Still looking for a car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Gerald, I would like to learn more about your recent car-buying experience with our Sales Team regarding the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here at Land Rover Monmouth, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Bill DiMaio General Manager Land Rover Monmouth WDiMaio@penskeautomotive.com
Danielle in service is very pleasant always takes extra
Danielle in service is very pleasant always takes extra care to make certain we understand the repair needs of our vehicle.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our team made your service experience pleasant and understandable, thank you for your review of Land Rover Monmouth.
The service representative is very helpful and welcoming.
The service representative is very helpful and welcoming. He addressed all my concerns and questions
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- 4.0
- Does recommend this dealer
- Came in for service or repair
BUYER BEWARE April 28, 2024 we bought a 2017 jeep
BUYER BEWARE April 28, 2024 we bought a 2017 jeep wrangler with 47,000 miles from Tom for 23000. 11 months in and 3000 miles only, repairs are totaling $21,000 (I have receipts for everything) It is our fault we trusted the dealership. Thought a Land Rover dealership would be a trustworthy entity. We were wrong. Mike Chainani in used car sales is not to be trusted in the least. This is a Penske dealership also.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I would like to learn more about your recent car-buying experience with our Sales Team regarding the cost of repairs and the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here at Land Rover Monmouth. I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Bill DiMaio General Manager Land Rover Monmouth WDiMaio@penskeautomotive.com
My sales associate was very knowledgeable and helpful in
My sales associate was very knowledgeable and helpful in finding a vehicle of my choice. He also was able to deliver in a timely manner.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us. We're glad our team was able to help you find the right vehicle at Land Rover Monmouth and provide timely delivery.
The excellence of service is Awesome .
The excellence of service is Awesome . The sales team made sure my deal comes to pass . Thanks to Jonathan 👍🏽. Blessings to and the team .
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback about the service at Land Rover Monmouth. We appreciate your kind words and wish you all the best.
Great experience.
Great experience. Our sales rep Scott made it so easy, didn’t push and answered every question we had. What a pleasure working with this group of people. They found the car we were looking for and made magic happen Highly recommend
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad you had a smooth and enjoyable experience with our team. Thank you for the recommendation and best wishes from all of us at Land Rover Monmouth.
The process was seamless- hassle free- Alfreda delivered
The process was seamless- hassle free- Alfreda delivered exceptional sales service -immediately located our car of choice - white glove delivery and took the time to follow up after delivery to set up customization of the car dashboard. Great working with the team here
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with our team at Land Rover Monmouth. We're happy to hear that the white glove service and customization process met your expectations.
This was our fourth purchase at Monmouth .
This was our fourth purchase at Monmouth . We worked with our sales rep Adel for the second time . He was wonderful & made everything super easy. Mike who looked over our 3rd car is a real gem. Such an easy process. we were in and out in three hours. Definitely recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your kind words about Land Rover Monmouth. We're glad our team made the process smooth for you. Your recommendation is greatly appreciated.
It's my third Land Rover and I'm going to keep coming
It's my third Land Rover and I'm going to keep coming back to Land Rover Monmouth. Bill, Scott and Moe are world class and consistently deliver and exceptional experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued trust in Land Rover Monmouth. Happy to hear our team has provided you with exceptional service. Wishing you many enjoyable rides in your new Land Rover!