Reviews
Everything went smoothly, Liam was amazing to deal with.
Everything went smoothly, Liam was amazing to deal with. Car was seen quickly and communication was on point. Highly recommend anyone to go there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Land Rover Monmouth. We’re glad our team provided clear communication and quick service. Appreciate your feedback.
Great service, helpful chat no pressured advice, my car
Great service, helpful chat no pressured advice, my car came back clean and a new Landrover umbrella on my front seat with. A thank you card!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Land Rover Monmouth. We're pleased our team could assist you and make your visit comfortable. Enjoy your new Land Rover umbrella.
The best experience I have ever had from purchasing my
The best experience I have ever had from purchasing my car to the service amazing
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Land Rover Monmouth. We appreciate your positive feedback. Wishing you safe and enjoyable drives.
Very satisfied with my service Rich was very good kept me
Very satisfied with my service Rich was very good kept me informed and gave me a full breakdown of what was needed I was very happy
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team kept you well informed throughout your service. Thank you for choosing Land Rover Monmouth. We appreciate your feedback.
Very easy to deal with and very accommodating.
Very easy to deal with and very accommodating. The only thing was I could have used a loaner car. I was pretty much stuck for a few days.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's efforts at Land Rover Monmouth. We appreciate your feedback about the loaner car and encourage you to reach out so we can address any concerns.
We bought 3 cars over the years.
We bought 3 cars over the years. Service just had the car for 40 days. Service person was a nice young man. 40+ days - I stopped in the dealer and open a case with Land Rover North America, never heard from one management person. Over the years, most likely spent over 200k with this dealer. We had a problem and management went ghost. If I serviced my clients like this, we'd be out of business. again, nice service person - my grade on management was an F-
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the level of communication you received. Please email your preferred contact information to me and we will be in contact with you as soon as possible. Thank you. Joseph Rattino Service Manager Land Rover Monmouth jrattino@penskeautomotive.com
Joe, I'm following up from your reply. I apologize it took me a little while to get back to you. As I said in my first reply, I thought Alfreda in sales and Liam in service did the best job they could considering the circumstance. My issues are not with you personally. My issue was Land Rover Corporate and your local GM. In the big picture, I think the Land rover product have electrical problems from manufacturing that get thrown to the dealer when it faults. The Sr. Management of your company in my mind is not being forthright with its customers. That problem gets thrown to sales and service and it puts you behind the eight ball. You had our car for over 40 days, and Sr. Management had zero communication with us. For a loyal customer, I think that is wrong. Thank you for reaching out to Lora. We've always liked the design of the cars, but we've left Land Rover because of mechanical trouble and communication. I say it to help your company in the future. Best of Luck Shawn - 732-539-1778
Rich was the excellent and had very good communication
Rich was the excellent and had very good communication skills and service was amazingly good.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback on our team's communication and service at Land Rover Monmouth. Thank you for sharing your experience.
It's always easy to deal with Landrover of Monmouth.
It's always easy to deal with Landrover of Monmouth. The Service department is great. Kevin was my Service coordinator, he was knowledgeable, friendly and professional.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback about our Service department and team. Land Rover Monmouth values making the process easy and professional. Thank you for sharing your experience.
Great dealership!
Great dealership! Very friendly, courteous service. Keeps you informed throughout process. Great comfort with them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Land Rover Monmouth. We strive to keep our customers informed and comfortable throughout the process. We appreciate your kind words.
I recently brought my car into Monmouth of Eatontown
I recently brought my car into Monmouth of Eatontown Range Rover, service department. I was warmly greeted by Kevin Fitzgerald, service technician representative. From the moment I walked in I received impeccable service. Kevin went above and beyond to answer all of my questions. He even took the time to explain some of my difficulty understanding the dashboard computer. Kevin is extremely knowledgeable and patient. Range Rover should be extremely proud to have Kevin as an employee. In the future, I would recommend Monmouth of Eatontown Range Rover with high ratings. Thank you, Kevin for a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your detailed feedback and are glad our team provided clear assistance with your Range Rover. Thank you for recommending Land Rover Monmouth.