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AutoGiant USA

(191 reviews)
Visit AutoGiant USA
Sales hours: 9:00am to 5:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
(317) 660-9489 (317) 660-9489

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoGiant USA from DealerRater.

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Highly recommend they are 2hrs from me car was awesome

Highly recommend they are 2hrs from me car was awesome shape definitely would do business with them again if your looking for a nice vehicle definitely ask for (Cash) great salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice cars nice mix to choose from, but your typical car

Nice cars nice mix to choose from, but your typical car sales people to deal with! Suggestion, come after you do your homework.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would be very cautious of this dealership.

I would be very cautious of this dealership. I reached out to them about a vehicle listed and was contacted by a sales rep named 'Emily'. After which I received an email from an account owned by a 'Chad Ingram' but the message stated that the author was a 'Michael Berg' asking about my interaction with someone named 'Zach'. If they are legitimate, they obviously have no idea how to manage a business. Looks like a con to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Communication and responsiveness were above average.

Communication and responsiveness were above average. While unable to complete a deal, I would gladly make future attempts.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Slow reaction time to questions concerning information I

Slow reaction time to questions concerning information I requested about the car of my interest

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Asked as for best price Stated I do not do text

Asked as for best price Stated I do not do text Neither where followed So not happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I guess I didn't look like I had enough money to purchase

I guess I didn't look like I had enough money to purchase a vehicle. This lot didn't even try to work with my 10k down-payment . So I took my money to someone else with no issues!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Straight forward.

Straight forward. Limited back and forth negotiation. Refreshing for a used car dealership. Very impressed with quality of vehicles on site. Really appreciated Zach’s work as salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very professional dealership, will buy from again, Arien

Very professional dealership, will buy from again, Arien was awesome salesmen, Transaction was great,A+++

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Those are big scammers !

Those are big scammers ! When everyone sells a car with interest 6-7 % they wanted 12.5%-15 % with 750 credit score !! Stay away from them !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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