Reviews
Excellent experience from the minute I walked in the
Excellent experience from the minute I walked in the door. Kevin Silva was genuine and very easy to work with. Pat Bradley helped work on the final details of the sale and Catherine Rogers was fantastic in finalizing the financial paperwork. A fabulous team and a 5 star experience!
Excellent experience from the minute I walked in the
Excellent experience from the minute I walked in the door. Kevin Silva was genuine and very easy to work with. Pat Bradley helped work on the final details of the sale and Catherine Rogers was fantastic in finalizing the financial paperwork. A fabulous team and a 5 star experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elle, it means a lot to hear you had such a seamless experience and team assistance at Lexus of Watertown. We are happy you are a satisfied customer. Enjoy your new car!
Excellent experience at Lexus of Watertown!
Excellent experience at Lexus of Watertown! I worked with Kevin Silva, who made the experience so easy and quick. From negotiating to driving my vehcile to the RI DMV, he made the process painless. I can’t recommend enough!
Excellent experience at Lexus of Watertown!
Excellent experience at Lexus of Watertown! I worked with Kevin Silva, who made the experience so easy and quick. From negotiating to driving my vehcile to the RI DMV, he made the process painless. I can’t recommend enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic feedback about Kevin and our team! We truly appreciate your support and hope you enjoy your new ride. See you next time at Lexus of Watertown!
Great job all around at Lexus of Watertown.
Great job all around at Lexus of Watertown.. Kevin Silva the sales person was attentive and informative
Great job all around at Lexus of Watertown.
Great job all around at Lexus of Watertown.. Kevin Silva the sales person was attentive and informative
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jack, thank you for choosing Lexus of Watertown and for sharing your glowing review of Kevin Silva! Your feedback means a lot to us. See you next time!
Kevin Siva provided a superb level of service during the
Kevin Siva provided a superb level of service during the entire process of purchase process. He was patient, knowledgeable, pleasant and was great at follow up and keeping us apprised of when our new 2026NX 350h would be in. Also great at explaining all the tech and features when we picked up our vehicle. Superb all the way around.
Kevin Siva provided a superb level of service during the
Kevin Siva provided a superb level of service during the entire process of purchase process. He was patient, knowledgeable, pleasant and was great at follow up and keeping us apprised of when our new 2026NX 350h would be in. Also great at explaining all the tech and features when we picked up our vehicle. Superb all the way around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new 2026 Lexus NX 350h, Jim! We’ll pass your kudos along to Kevin. Thanks for choosing Lexus of Watertown! Safe travels!
I picked up my new car this week .
I picked up my new car this week . . Many thanks to John Barstow for making the process so easy. I appreciated his professionalism and willingness to handle all of my questions and concerns. I would highly recommend John to anyone purchasing a car! TY. GMC
I picked up my new car this week .
I picked up my new car this week . . Many thanks to John Barstow for making the process so easy. I appreciated his professionalism and willingness to handle all of my questions and concerns. I would highly recommend John to anyone purchasing a car! TY. GMC
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gina, we are so pleased that John helped you find the perfect ride! Thank you for choosing Lexus of Watertown and for sharing your experience. Congratulations on your new car!
I worked with John at Lexus of Watertown for the purchase
I worked with John at Lexus of Watertown for the purchase of a new SUV. John was very knowledgeable and helped me evaluate the choices I was considering. I never felt pressured in any way. He was very professional and responsive to the questions I had about the process.
I worked with John at Lexus of Watertown for the purchase
I worked with John at Lexus of Watertown for the purchase of a new SUV. John was very knowledgeable and helped me evaluate the choices I was considering. I never felt pressured in any way. He was very professional and responsive to the questions I had about the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, thank you for choosing Lexus of Watertown and placing your confidence in John! We wish you many safe and happy miles ahead!
Kevin was fantastic and rushed to get everything done for
Kevin was fantastic and rushed to get everything done for us on the timeline that worked for us!
Kevin was fantastic and rushed to get everything done for
Kevin was fantastic and rushed to get everything done for us on the timeline that worked for us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to leave Lexus of Watertown a wonderful review! It's awesome to hear you were in capable hands with Kevin.
Excellent service from start to finish!
Excellent service from start to finish! The staff at [Dealership Name] were professional, knowledgeable, and made the entire buying process smooth and stress-free. Love my new Lexus!
Excellent service from start to finish!
Excellent service from start to finish! The staff at [Dealership Name] were professional, knowledgeable, and made the entire buying process smooth and stress-free. Love my new Lexus!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Lexus! Thank you for choosing Lexus of Watertown and for sharing your feedback about our team.
Working with John was an absolute pleasure.
Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. John’s professionalism and attention to detail made the process easy and enjoyable. My wife and I will definitely be back to purchase more cars in the future because of John’s outstanding service.
Working with John was an absolute pleasure.
Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. John’s professionalism and attention to detail made the process easy and enjoyable. My wife and I will definitely be back to purchase more cars in the future because of John’s outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Benjamin, we're glad John made the experience seamless and enjoyable for you and your wife. Thank you for choosing Lexus of Watertown, and we hope to welcome you back in the future! Safe travels!
Working with John was an absolute pleasure.
Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. John’s professionalism and attention to detail made the process easy and enjoyable. My wife and I will definitely be back to purchase more cars in the future because of John’s outstanding service.
Working with John was an absolute pleasure.
Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. John’s professionalism and attention to detail made the process easy and enjoyable. My wife and I will definitely be back to purchase more cars in the future because of John’s outstanding service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Benjamin, thank you for sharing your feedback about John and our team! We are proud to deliver seamless support here at Lexus of Watertown, and we look forward to welcoming your family back in the future.
