Lexus of Watertown

Ussa was professional, helpful, and had a low pressure sales technique that made the buying process an enjoyable one.

Xin/Sheen and Chris were very friendly and patient in helping us solve problems and recommending vehicles to us.

Amongst all sales people, car salesmen have the worst reputation but Kevin is different. He is very sincere and honest. He possessed with so much integrity. He wants you to buy the product because of the quality, value and reliability and not because of the compensation that he could get. His passion for the job is undeniable. His product knowledge is very impressive. 2023 was the 1st time we met him and I was already impressed with his work ethics. When it was time to buy a car for my son I knew I had to see Kevin. Again he didn’t disappoint. He is very helpful from beginning to end and there after. Thank you for everything my friend. To Lexus Watertown you are the best. We have been a customer since 2017 and we kept coming back. There is no other dealership for us. It always feels like home every time we come visit. We are very satisfied and very happy with the service that you provide all the time.

I would 10/10 recommend that anyone I know come to this dealership. Thank you Alec Nicholson for all your help with getting me the perfect car. Nicholson took my lifestyle and even aesthetic into consideration when helping me select a car I would otherwise have never chosen for myself and I couldn’t be happier. George also made the payment process easy and was very flexible with me and my needs. Thank you!!

I had an good experience at Lexus of Watertown. From start to finish, the sales process was smooth. It only toke a week to receive my car after the purchase. My sales consultant, Christopher, was really patient, and really took the time to understand what I was looking for and helped me get the answers I need. He explained the options, answered question quickly. Recommend him for purchases.

Eliane Lisboa is extremely professional & knowledgeable! She has helped me through my first time leasing & re leasing process. She is very organized & understandable. I am very happy to have chosen Watertown of Lexus and Eliane to guide me through this.

Everyone at the dealership was very friendly and not pushy which made the experience very smooth and easy.

Kevin Silva was awesome. He was very professional, informative, and enthusiastic. I never felt pressured and I am really happy with the outcome. Highly recommended.

I had an outstanding experience leasing my new Lexus RX350 with Ussa. He was patient, knowledgeable, transparent, and went above and beyond to make the process smooth, stress-free, and enjoyable.

Always excellent customer service. Second car purchase at Lexus of Watertown. Thanks John - you helped me find the best car for me.