Reviews
Ussa, Jonathan and Jimmy are the best when it comes to
Ussa, Jonathan and Jimmy are the best when it comes to professionalism, explaining what to expect and their customer service. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, we're delighted to hear that Ussa, Jonathan, and Jimmy provided you with exceptional service at Lexus of Watertown. Thank you for sharing your experience!
Ussa was communicative, efficient, professional, positive
Ussa was communicative, efficient, professional, positive and kind. He was very knowledgeable about my NX and was ready to answer all of my questions. I would absolutely work with him again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Ussa and the team at Lexus of Watertown! We're delighted to hear that his professionalism and knowledge made a positive impact. We look forward to assisting you in the future!
I have never had a bad experience at Lexus of Watertown. I have purchased two certified pre-owned vehicles from them and have trust in the service team. I am and will continue to be a loyal customer.
Dealership was clean and everyone was attentive and
Dealership was clean and everyone was attentive and friendly! Love the manicure station. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed, we're delighted to hear you enjoyed your visit and the amenities at Lexus of Watertown! Thanks for sharing your experience with us.
He was very knowledgeable about with his presentation.
He was very knowledgeable about with his presentation. Friendly and well spoken. He made us feel as though we should be happy about our choice. Not his sell. He took his time to answer all questions and details about my new Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Klisao, we're delighted to hear that you had such a positive experience with our team at Lexus of Watertown. It's great to know he provided all the information and support needed for your new Lexus purchase! Enjoy every drive!
Most Pleasurable car buying experience of my life!
I am a 78 year old man who has purchased many cars during my life, including a number of different makes, models and price levels. My purchase of a 2022 Lexus ES 300 h Luxury at Lexus of Watertown with sales rep Eliane Lisboa was Easily and Clearly The Most Pleasurable Car Buying Experience OF MY LIFE, by a substantial margin. She was responsive, helpful, honest, just a pleasure to work with in every way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and for taking the time to leave this excellent review! To hear that you had the best purchasing experience of your life, thanks to Eliane, means the world to us! We are so grateful for your kind words and confidence in our team! Congrats on your 2022 Lexus ES 300H, let us know if we can help you again further!