Reviews
Thiago Barcelllos was very informative and was able to
Thiago Barcelllos was very informative and was able to answer all of our questions. He was very responsive to our requests and made the purchase of a certified pre-owned Lexus a pleasurable experience!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Steve, we're glad to hear Thiago provided you with a great experience at Lexus of Watertown. Enjoy your certified pre-owned Lexus!
I had such a great experience.
I had such a great experience. I actually was in the process of deciding between two vehicles at another Lexus dealership that was closer to my house. I decided to do some additional research and branch out to this location, which is about an hour away. They ended up having the exact vehicle I was looking for with less mileage and for a better price. Not only was the deal better, but the service I received here was exceptional as well. Herb was my salesman, and I could not rave about him more. He was straightforward, honest, personable, and patient. He did everything he said he would do, and then some. He was able to answer every single question I had, and never made me feel pushed or pressured. I would recommend him and the Lexus of Watertown location to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alyssa, we're so glad you decided to branch out and found exactly what you were looking for at Lexus of Watertown! It's wonderful to know that Herb was able to provide such a positive experience. Thanks for recommending us - happy driving in your new vehicle!