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Meet Maria Laskaris

Maria Laskaris headshot
Service Advisor
(6 reviews)

Reviews

I've been dealing with Lexus of Watertown for many years.

I've been dealing with Lexus of Watertown for many years. That equates to 5 Rx's from 300 to 350's. For my new Rx350 I had the pleasure of working with Kevin Silva in Sales. He made the process of securing my new vehicle very easy and enjoyable. My Servive Rep has always been Maria Laskaris...she is THE BEST!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your loyalty to Lexus of Watertown and for sharing your feedback about Kevin and Maria! We wish you and your new RX 350 many safe miles ahead.

Been a customer of Watertown Lexus since 2015 and have

Been a customer of Watertown Lexus since 2015 and have purchased 3 Lexus autos during that time. Much of what keeps me coming back is not only the high-quality of the Lexus brand but the great service I receive from the dealership - but mostly due to the excellent service I receive from Maria Laskaris in their Service Dept. - with whom I have been dealing with since 2015. Then, too, I just purchased another pre-owned (L-Certified) 2022 Lexus with the wonderful help of Steve Batsinelas - along with the assistance of George Frounjian, their Finance Manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steve, we're delighted to know that you've had a great experience with Maria and Steve at Lexus of Watertown. We appreciate your loyalty over the years! Enjoy your new L-Certified 2022 Lexus!

I am very grateful for the experience and the treatment I

I am very grateful for the experience and the treatment I received from Reyna and Monge when purchasing my Lexus. Thanks to her and the team of professionals who work at Lexus of Watertown, I decided to take the step with the brand. I am very happy with my vehicle and I 100% recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daniel, we're delighted to know that Reyna and Monge made your experience at Lexus of Watertown a memorable one. We appreciate the recommendation! Enjoy your new Lexus!

I am very grateful for the experience and the treatment I

I am very grateful for the experience and the treatment I received from Reyna and Monge when purchasing my Lexus. Thanks to her and the team of professionals who work at Lexus of Watertown, I decided to take the step with the brand. I am very happy with my vehicle and I 100% recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Daniel, we're delighted to know that Reyna and Monge provided a memorable experience at Lexus of Watertown. We appreciate your recommendation and are glad you're enjoying your new vehicle!

I have been coming here for over 25 years to service my

I have been coming here for over 25 years to service my 2006 Lexus GS 300 and my 1992 Lexus ES 300! Amazing people, so professional so honest so courteous. And they treat me like family. Big shout out to everybody at the Lexus Of Watertown family. They are the best. And they are honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so grateful for your loyalty over the years! It's wonderful to know that our team at Lexus of Watertown has consistently provided you with professional, honest, and courteous service. We look forward to continuing this tradition in the future. Safe travels!

Bought a brand new car.

Bought a brand new car. Has had many issues. The Manager of sales told me that it is not their fault the car was defective. If I wanted to trade it and not continue to fix it I could do so but obviously I would be losing money! The car started having issues 5 days after i bought it and it took over a month for them to take me seriously. Imagine selling a 45k car and not being able to stand by that product and hiding behind warranty. I made the worst mistake and will never buy another Lexus . And it's pointless to contact the Lexus Corporate because they will also hide behind the warranty. You do not get what you paid for!!!! However, I truly thank Amanda and the shop foreman, Paul for being the only ones that care and have been helpful. The only ones that took my concerns seriously. Besides Amanda and Paul , overall experience has been horrible especially because I had to go there 5 times before being taken seriously. Lexus is lucky to have them. Maria kept dismissing me and acting as if I was making the issue up even though I had recordings. She kept saying the car is fine and these are just characteristic noises of a new car. Let me tell you, it wasn't normal, all brake related, very important in a car as everyone knows! I have multiple emails and appointment records to prove I tried so hard to get someone's attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Yuviec - It's hard to receive such a low rating. Our goal is to ensure every customer is satisfied with their purchase and I'm sorry you are feeling frustrated. I'm glad Amanda and Paul have helped so far, and I am confident Amanda's priority is resolving these concerns regarding your vehicle. However, if you would like to discuss any of this further, you can always reach out to me directly. Thank you, Angela Kulbok - Sales & Service BDC Director - 617-393-1222