Reviews
Mr Steven provided me and my dad with exceptional service
Mr Steven provided me and my dad with exceptional service I would like to say thanks for the best customer service provided and he is so informed I really do appreciate keep up with the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! We’re pleased to hear that Steven provided you and your dad with such exceptional service. We’ll pass along your kind words, and we hope to welcome you both back to Lexus of Watertown in the future. Safe travels!
From start to finish, the experience was amazing at Lexus
From start to finish, the experience was amazing at Lexus of Watertown. Steve was so helpful and made the process painless. His humor also made us feel like we knew him forever. We'd HIGHLY recommend asking for him when you're searching for a new or pre-owned vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience at Lexus of Watertown! We're delighted to hear that Steve made the process enjoyable and seamless. We appreciate your recommendation, and we're here whenever you're ready for another vehicle adventure!
I visited Lexus of Watertown to get an appraisal for my
I visited Lexus of Watertown to get an appraisal for my NX. Steve was the agent who helped. He was perfect, very knowledgeable, very helpful, and walked me through the process. It was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience at Lexus of Watertown! We're delighted to hear that Steve provided knowledgeable and helpful service during your visit. We appreciate the feedback and hope to assist you again in the future!
Great Dealership Ask for Steven B!
Great Dealership Ask for Steven B! Everything went well and Steve showed me all the Benefits at Lexus of Watertown!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Steven provided you with a great experience at Lexus of Watertown! Thank you for highlighting the benefits and sharing your positive feedback. Enjoy all that your new vehicle has to offer!
Wonderful dealer and friendly sales workers . My favorite guy is Steeve Batsenilas wonderful human being , smart and wise. Dealer was able to help and discuss my budget. I would advise anyone to check them out.
They are like a big happy family working together.
They are like a big happy family working together. You feel very welcome when you walk in, very friendly and very accommodating to the customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jennifer, we're so glad to know you felt welcomed and accommodated at Lexus of Watertown. We do indeed work together like a big happy family! Thanks for your kind words!
Steven was really wonderful during our purchase
Steven was really wonderful during our purchase experience. He showed us most of the bells and whistles to the best of his knowledge during our new to us vehicle. He was patient with all of our concerns and calls after the sale. He is the best. Thank you Steven.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jsephacquah, we're delighted to know that Steven provided a wonderful experience for you at Lexus of Watertown. We'll make sure your kind words reach him! Enjoy your new vehicle and don't hesitate to call if you have any more questions.
It was a quick and smooth experience.
It was a quick and smooth experience. No one forced us to buy any extras that we didn't want
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you had a smooth buying experience at Lexus of Watertown! Thank you for your business and five-star review.
Sold my CRV here for a great price.
Sold my CRV here for a great price. Steve was super accommodating and made it totally painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Harrison, we are so glad that Steve ensured a seamless selling process! Thank you for choosing Lexus of Watertown.
I haven’t experienced anything other than purchasing a
I haven’t experienced anything other than purchasing a car, but the dealership was hospitable, responsive, accommodating, and did not pressure me as a potential buyer.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience at Lexus of Watertown. We strive for a no-pressure environment and are happy it was reflected during your visit. Thanks for the feedback!
I went to see a car and be able to drive it for the first
I went to see a car and be able to drive it for the first time. and Steven was very cordial to me and my family. He was also able to tell me and answer all my concerns. about the car. We were able to handle it and buy it. He was able to come to my city outside of Massachusetts to register it and make sure everything was perfect. I recommend that you go to Lexus of Watertown and ask for Steven, he is very professional and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marvin, we're so glad to know that Steven provided you with such a great experience at Lexus of Watertown. We appreciate your recommendation and are here if you need anything else in the future!