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DePaula Chevrolet

(7,330 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Staff was extremely well mannered and the facility was

Staff was extremely well mannered and the facility was immaculate. The whole experience was actually delightful for my truck being in for service

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

Great Experience! Traci Perrigo was very thorough, accommodating, and friendly. The service staff was very kind and efficient. Great environment.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people great service from sales (Dario ) to service

Great people great service from sales (Dario ) to service ( Dennis Walters )they are a great team. I have been buying cars and trucks from Depaula for over 30 years!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was pleasant helpful and knowledgeable.

Everyone was pleasant helpful and knowledgeable. The time I was given for the work to be completed was right on time.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Its completely falling apart….

Its completely falling apart…. Service is horrible to work with.. Does anyone there know whats going on. I schedule to have a part fixed that they installed. I brought my new 2022 Silverado 2500 HD in for the scheduled service and they cant fix the part, they need to need to order another part and they will call me when it comes in so i can waste another 1/2 day there and miss work.. No biggie for them right!!!! Done with DepAula after this!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying from Depaula was a pleasure.

Buying from Depaula was a pleasure. All the employees were knowledgeable and fun to deal with. Will definitely return there for future purchases.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership who got me what I needed quickly.

Great dealership who got me what I needed quickly. All staff were professional and friendly and answered all our questions.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice people to do business with.

Nice people to do business with. Chris was very helpful. The end to this survey

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was very fast and the staff was extremely

The service was very fast and the staff was extremely knowledgeable and helpful, I always feel safe in my car afterwards.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was able to schedule on short notice.

Was able to schedule on short notice. process went smoothly and everyone was very friendly.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.