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DePaula Chevrolet

(7,330 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Excellent service.

Excellent service. Very professional. Did not have to wait long for the car. Answered questions.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast accommodating service.

Fast accommodating service. Able to get an appointment when it's suited me. In and out in about an hour.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The didn’t listen to my issues, now I have to come back

The didn’t listen to my issues, now I have to come back to have to issue addressed again. He blew off the symptoms and didn’t do what needed to be done. Fully wasted my time

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had an amazing experience at Depaula Chevy.

I had an amazing experience at Depaula Chevy. From the moment I walked in the door I was given speedy service and got everything I wanted and more when purchasing my brand new Camaro! Everyone was super friendly and personable! It was the best car buying experience I’ve ever had! Thank you Depaula!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service once my car arrived.

Excellent service once my car arrived. But received bad advice to use rsa towing service which NEVER arrived the day they were called

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Employees were prompt and courteous.

Employees were prompt and courteous. During service, I was there for the estimated time that was expected. Video review is a break-thru compared to years ago. Overall, I was satisfied.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I called with a question about some body work.

I called with a question about some body work. I was asked to bring my car right in to be evaluated and then then we’re able to complete the work that day, without a scheduled appointment. I was so pleased!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service as always.

Great service as always. Dennis always goes above and beyond for his customers. Thanks again Dennis!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Team scheduled me at earliest appointment.

Team scheduled me at earliest appointment. Car evaluation happened rapidly and in the estimated time window. Service center was clean and offered beverage and internet as I waited for my vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had my oil changed and tires rotated, and a battery put

I had my oil changed and tires rotated, and a battery put in my fob. No one tried to ‘’upswell’ me anything. Every time I turned around, someone asked me if I was being helped. They were quick and courteous. Great job.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.