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DePaula Chevrolet

(7,330 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Chuck was great.

Chuck was great. Very helpful and was able to solve my problem quickly and efficiently. One of the best around. Thanks again for all your help.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Depaula has always been very kind to me.

Depaula has always been very kind to me. Quick service, honesty, and amazing customer communication every single time I reach out to them!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Called DePaula service department, was scheduled quick.

Called DePaula service department, was scheduled quick. I showed up, greeted immediately, checked top off all fluids reviewed needs and truck was brought in and serviced very timely. I choose DePaula because of immediate attention to my service needs. Dennis Walters , the service manager and his entire staff are very friendly and helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.

Service people are friendly and helpful.

Service people are friendly and helpful. Truck was ready right on time. Chuck took great care of me. Great job

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’ve been to 4 different shops and they all said the same

I’ve been to 4 different shops and they all said the same but Rob and the mechanic made sure to find the problem and they did I would definitely come back

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first time at the dealer, and I was very impressed

My first time at the dealer, and I was very impressed with the quick service and knowledge.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Expert EV service and guidance.

Expert EV service and guidance. Their skill and efficiency make every interaction constructive and pleasant. Thanks, Chuck.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Working with George was easy.

Working with George was easy. He found us what we were looking for and glad we came back to depaula.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Put truck in for oil change took 3 hours and was told to

Put truck in for oil change took 3 hours and was told to drop truck off at 7:30 for a 3hour job took all day

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always, at DePaula's, it was a pleasant experience

As always, at DePaula's, it was a pleasant experience which isn't always the case when getting a routine service elsewhere.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.