Reviews
Louis is nice, and takes his time to explain and go over
Louis is nice, and takes his time to explain and go over information, as well as the options on the car.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I'm glad to hear that you had a positive experience at Smithtown Toyota and that Louis took the time to explain all the options available to you. I appreciate your kind words, and we hope to assist you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Have been a customer of this dealership for quite some
Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very streamlined!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I truly appreciate your continued support of Smithtown Toyota. We're thrilled to hear that Lou provided you with excellent service during your recent visit. It’s great to know that the car trade-in process was streamlined for you. We look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Lou Bilous and crew never disappoint.
Lou Bilous and crew never disappoint. Easy process and able to answer any and all questions or concerns.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback! I am pleased to hear that Lou and the team at Smithtown Toyota were able to provide you with an easy process and address all your questions and concerns. I appreciate your trust in us, and we look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Had a wonderful experience when purchasing a car with
Had a wonderful experience when purchasing a car with Louis Bilous.He was friendly, knowledgeable, and answered our questions. Louis made the whole transaction seamless, we went to look and drove away with a new car!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience purchasing your car with Louis at Smithtown Toyota. It’s great to know that he was friendly and knowledgeable while making the transaction seamless for you. We appreciate your feedback and hope to see you again soon! Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
It was a great experience.
It was a great experience. i will go back every time. Very fair and painless!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! I am delighted to hear that you had a great experience at Smithtown Toyota and found the process fair and painless. We look forward to welcoming you back for your next visit! Safe travels! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Buying a new or used vehicle is rarely something people
Buying a new or used vehicle is rarely something people enjoy doing. At Smithtown Toyota, I was accommodated and made to feel that I was in good hands. Michael Kazlauskas is a hardworking honest man. I know my cars and know I was a tough sale, and Michael knew when to push back, in a fair and admirable way. Ultimately, he worked to help me stay within my budget and got me in a vehicle I am very pleased to be in. He’s even going to mail me a little plastic piece I asked for. Who does that? Gives me faith in this world. I’ve been to many car dealerships in my search and live over an hour away from Smithtown. The next vehicle I need to purchase, I am very likely to take the hour plus drive to Smithtown Toyota again. Great job Michael! And thank you again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your fantastic review, Mike! I'm pleased to hear that you felt accommodated and in good hands during your experience at Smithtown Toyota. It's great to know that Michael was able to assist you in finding the right vehicle within your budget while going above and beyond by mailing you that plastic piece. I truly appreciate your recognition of his hard work and honesty. We look forward to seeing you again for your next vehicle purchase, even if it is over an hour away! Thank you once again for choosing Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Very efficient.
Very efficient. Sean explained all details thoroughly including features on how to operate the vehicle
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Wendy! I'm thrilled to hear that Sean provided you with thorough explanations of the vehicle features. At Smithtown Toyota, we strive to ensure our customers are well-informed and satisfied. I appreciate your support, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Louis Bilious my salesman was attentive, professional,
Louis Bilious my salesman was attentive, professional, and met me at my price point to put me in the perfect new car!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Michael, for your wonderful review! I'm thrilled to hear that our salesman was attentive and professional, helping you find the perfect new car at your price point. At Smithtown Toyota, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Sean was very direct and honest and I felt they genuinely
Sean was very direct and honest and I felt they genuinely he was trying to help me find a car that was right for me, and my budget. 5 stars
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Steven! I'm thrilled to hear that Sean provided you with honest and direct assistance in finding the right car for you at Smithtown Toyota. Your satisfaction is our priority, and we appreciate your feedback. We look forward to helping you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Came and drove a RAV4 and a Camry.
Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239