Reviews
Louis Bilous was fantastic.
Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I'm happy to hear you had an overly pleasant experience at Smithtown Toyota and that Louis and our finance manager made a positive impact during your visit. We appreciate your kind words and look forward to serving you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Had a great experience buying my Tacoma at Smithtown
Had a great experience buying my Tacoma at Smithtown Toyota. Michael is a true professional and was a pleasure to work with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Andy! I'm thrilled to hear that you had a great experience purchasing your Toyota Tacoma at Smithtown Toyota. Michael will be delighted to know that you appreciated his professionalism. We look forward to seeing you again and helping you with any future needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Michael was very knowledgeable and extremely patient with
Michael was very knowledgeable and extremely patient with us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a customer for life!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that Michael provided you with knowledgeable and patient service. At Smithtown Toyota, we pride ourselves on having an amazing staff dedicated to creating positive experiences for our customers. Looking forward to serving you for many years to come! Don’t hesitate to visit us again. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Excellent experience with this dealership.
Excellent experience with this dealership. We worked with Michael Bourne who is the consummate professional and he has thorough command of the Toyota products.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Jean! I'm happy to hear you had an excellent experience with Smithtown Toyota and that Michael provided you with such professional service. We take pride in our team's knowledge of Toyota products. We hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Louis Bilious was great….
Louis Bilious was great….No xx, and accommodating. Overall experience was great and would certainly recommend them!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I am thrilled to hear that you had a great experience with Louis at Smithtown Toyota. Your recommendations mean a lot to us, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
I had an absolutely wonderful experience buying my car,
I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I had and walked me through every detail of the car so I felt completely comfortable. He even made it clear that he is more than happy to help with any future questions I might have. If you're looking for someone who genuinely cares and goes above and beyond, I highly recommend asking for Louis!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear you had such a positive experience at Smithtown Toyota with Louis. He truly embodies our commitment to treating every customer like family. I appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Smithtown Toyota has the best customer services I have
Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experience seamlessly smooth and easy. The best customer service I have ever had when buying a car! This is the only Toyota dealership anyone should ever consider because the all around experience was way above the rest!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Shawana! I am thrilled to hear that you had such a seamless and enjoyable experience with our team at Smithtown Toyota. It’s wonderful to know that Alex, John, and Louis made a positive impact during your visit. I appreciate you sharing your feedback, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Michael was very patient and efficient in facilitating my
Michael was very patient and efficient in facilitating my purchase. He did so with a high degree of professionalism and integrity! Many thanks! Rob Deluc
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rob! I'm glad to hear about your positive experience with Michael at Smithtown Toyota. His professionalism and dedication truly make a difference. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
The sale person, Steve C.
The sale person, Steve C. was a great help. He was very helpful and have the knowledge that made my experience easier and less stressful. Steve worked with me and help me choose a budget that worked for me. I would recommended friends and family to this Toyota location and would refer them to Steve. Thank you, Steve.And I'll come back for the next one.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Miclyne! I greatly appreciate your positive feedback about your experience with Steve at Smithtown Toyota. I'm pleased to hear that he made your car buying process easier and less stressful. We look forward to assisting you again in the future, and I appreciate your willingness to recommend us to friends and family. See you next time! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Very professional and easy to work with.
Very professional and easy to work with. Very happy with the car I left with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Joe! I'm thrilled to hear that you had a professional and easy experience with us at Smithtown Toyota. Enjoy your new car, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239