Reviews
Sales
Excellent, Karen Jarow always exceeds expectations.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BMW of Nashville is Customet Service!
Always get great service at Nashville BMW! Always told what they are doing and keep you updated on your service!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service from the 100 Oaks location
Kenneth was great. Highly recommend visiting this center.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BMW Service center
BMW service is quick and easy. I love that my car lets them know when I need service and then I can schedule the appointment online. I have my own personal service manager who always takes care of me and when they return the car it is always washed and sparkling....
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Airbag recall
Quick repair of recalled airbag...........................
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bmw x3
Good experience, great car! Staff was helpful with new sales person. A bit frustrating but overall good experience.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Appointment
Karen and all the staff that I had interaction with were outstanding! Very friendly and informative.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seamless Out of State Transaction
I recently purchased a 340i M Sport from BMW of Nashville sight unseen, as I reside in Maryland. Sales associate Jeff Pereira was extremely helpful in detailing the condition of the car and making the process as seamless as possible for me. I ended up flying in and driving the car home, and he even picked me up from the airport when I arrived in Nashville. During the text drive, a minor issue arose unexpectedly and the dealership went over and above to correct the issue and make sure the vehicle was as described and able to make the 10 hour road trip home. I highly recommend BMW of Nashville as they truly care about customer service and you won't feel like just another number.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my bmw x1
Really laid back experience and did not feel pressured into buying a car
- Customer service
- —
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
W. David Griswold
Outstanding, friendly, seemed concerned about my safety and needs .
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase