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Budds' Chevrolet Cadillac Buick GMC

(2,561 reviews)
2025 state dealer award
View 47 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award
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Reviews

(2,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Budds' Chevrolet Cadillac Buick GMC from DealerRater.

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I was looking for a used SUV, and came across Budds...

I was looking for a used SUV, and came across Budds Chev's website, where I found an interesting SUV. I called Henry, and asked him about it - he was descriptive about it, and requested that I come by the dealership to speak to him. I ended up buying this SUV and my experience was that I actually got a great price, and the customer service provided to me was old-school good service. I had to make a couple of follow-up visits to this dealership and Henry was only happy to help me sort things out, even though the sale had already been made a month ago. I also visited this dealership for servicing my car, and their service was impeccable. I'd happily recommend these guys.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience with Budd's Chevrolet was exceptional....

My experience with Budd's Chevrolet was exceptional. From the moment I stepped into the dealership I received excellent service and positive feedback from both consultants I worked with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is our 4th vehicle purchased from Budds. Mr. Budd...

This is our 4th vehicle purchased from Budds. Mr. Budd and his team have created a stellar world class sales and service facility. The whole process of finding the right vehicle to fit our needs was done very professionally by Mr. Wayne Carter, Mr. Craig Taylor, Mr. Bill Coombe and Mr. Bounsay Osylaphet. The process never ends , Mr. Peter Swirham and his service team are kind and considerate to the needs of their customers . " It is the business that service built ". Gregory & Michaela Klokoff

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was a great man to work with. Very friendly and exceeded...

Was a great man to work with. Very friendly and exceeded my expectations. He was really nice and really helpful and deserves a good rating.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I very much enjoyed the experience I had with Budds...

I very much enjoyed the experience I had with Budds Chevrolet. Everyone involved in the transaction was informative, courteous and professional not mention the oustanding facility. I would highly recommend visiting Budds Chevrolet when you are in the market for a new or used vehicle. .

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had the opportunity to purchase a Chevy Cruz from...

Had the opportunity to purchase a Chevy Cruz from Bill....As always, he was so helpful in assisting us and helping us to choose the right vehicle for myself....We had purchased a vehicle from Bill at his former employer and followed him to his new place of employment, and were extremely happy we did...I have told many of my co-workers how friendly and helpful he is and have told them all to visit Bill for a new vehicle purchase, as they will not be sorry to do so...Thanks again John and Sherry

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kat and Bill worked fantastically hard to get me the...

Kat and Bill worked fantastically hard to get me the right price on my used Saturn, and Kat worked even faster to get it ready and on the road ASAP! They are both very friendly and I had a fantastic experience :) I was very impressed that even though I was not buying a Cadillac they still made me feel very important, which I've noticed does not happen at other dealerships! I would gladly go back to the two of them when it is time for my next car! Thanks you so much, you two are great :) Caitlyn :)

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was looking for a truck to replace my old one. I was...

I was looking for a truck to replace my old one. I was greeted by Basil upon entering Budd's. He was very polite and he and Rob took care of everything, getting me into my 2011 Chev Silverado. I felt like they went above and beyond what most other dealerships would, and was very happy with the service they provided me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Brother in law bought a Chevy Cruze at Budd's and...

My Brother in law bought a Chevy Cruze at Budd's and spoke highly of the car and how well he was treated by Mr. Basil Silas. My Sister in law was in the market for a new car and so on her brothers recommendation she made an appointment with Basil and lo and behold she bought a Chevy Cruze and she too extolled the virtues of Basil. About two weeks later My wife and I decided it was time to give up our 2007 Pontiac Montana and downsize to something more economical. Well, as my wife's Brother and sister had both bought a Chevy Cruze from Basil and had spoken so highly of him, even though we live in Hamilton we traveled to Budd's. Sure enough Basil was exactly as described by my in laws. He made us feel at home, and was very knowledgeable about all the different cars. In the end, you guessed it, we purchased a Chevy Cruze. Basil set aside an hour to explain everything there is to know about the new Chevy Cruze. When we left the dealership in our new car we were not thinking about the money we had spent but how it had been a very long time since we had received that kind of personal service. So, kudos to Budd's and thank you Basil for making the purchase of a new car such a pleasurable experience and proving once again that word of mouth is the best advertising. Our family has purchased three vehicles from you in the past two months. Kindest regards David Lee

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a used car from Budd's and Henry...

I recently purchased a used car from Budd's and Henry Drodge was my salesman. Henry was very helpful and honest about the vehicles I was looking at and made me feel very comfortable and in control. He was very friendly and extremely helpful and treated me with the utmost respect and like any other client even though I was only buying a $5500 car! He was very helpful in finding me a few nice cars he knew I'd be interested in and didn't pressure me in the least. The rest of the staff at Budd's was very friendly and polite to me while I was at the dealership as well. I would definatly recommend dealing with Henry Drodge and visiting Budd's if you're in the market for a new or used vehicle!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.