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Pedersen Toyota

(682 reviews)
Visit Pedersen Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–5:30pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (970) 344-6398 (970) 344-6398
Used (970) 344-6076 (970) 344-6076
Service (970) 344-6161 (970) 344-6161

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pedersen Toyota from DealerRater.

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Friendly and welcoming employees willing to help and

Friendly and welcoming employees willing to help and answer any questions. Easy and accommodating making appointments. Sales person was very nice and I felt no pressure. Helpful in answering questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, courteous and friendly.

Professional, courteous and friendly. Steve Barnes was great to work with, and highly I highly recommend him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No pressure, friendly and easy to work with.

No pressure, friendly and easy to work with. Would definitely do business with them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is one of the cleanest and friendliest dealerships I

This is one of the cleanest and friendliest dealerships I have visited. The staff was very pleasant and helpful. I did not purchase a vehicle, but I was extremely pleased with the service that I received from my sales person Mr Josh Keyton. He was very knowledgeable and pleasant to work with. I will gladly recommend Pedersen dealership, and Josh Keyton to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Rick, thank you for the positive review! We're happy to know you had a positive purchase experience at Pedersen Volvo Cars. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

Great Buying Experience from 1900 Miles Away

Jeff Gipson & his team were a tremendous help in our purchase of a used car for our daughter at CSU. Jeff eased the challenge of buying a car cross country with all his experience in working with parents & students. He was proactive & responsive, identifying a fantastic & safe used car of high quality while staying within our budget, all over the July 4th weekend. The team's coordination of inspecting & servicing the car, processing paperwork, & final delivery of the car minimized the stress of the buying process. We had peace of mind knowing that such an important decision all the way from Connecticut was handled by a knowledgeable, trustworthy team. We highly recommend Jeff Gipson to any student or parent looking for a car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff Gipson at Pedersen Toyota was a pleasure to work

Jeff Gipson at Pedersen Toyota was a pleasure to work with and went above and beyond as a salesman. He literally ran to keep us on schedule. Thank you so much! I would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Pat! We're so glad to hear that Jeff provided such exceptional service during your visit. We appreciate your recommendation and hope to see you again at Pedersen Volvo Cars in the future. Have a great day!

We are return customers of Megan Alayon at Pedersen and

We are return customers of Megan Alayon at Pedersen and love doing business with her. We have shopped around many times, all over the state and even out of the state, and she has beat every price we have ever taken to her. We have purchased 3 new vehicles from her and will be purchasing at least 2 more when our daughters are old enough to drive. Megan goes out of her way to provide excellent customer service. Sitting in her office and interacting with her, you can see she isn't "salesy" but personable and cares about her customers. In our busy family and business lives, we don't have time to play the games, and she is a straight-shooter and bends over backwards. We would recommend Pedersen and Megan time and time again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team provided so many great purchase experiences over the years. We appreciate your support and we can't wait to assist you again in the future! Thank you for sharing your experience with Megan at Pedersen Volvo Cars!

Price gouging, not interested in my business

I contacted this dealer looking for a specific vehicle that I know is hard to come by right now. I was condescended to by the employee who contacted me back about how rare it is and I would have to wait a year for it, as if I didn’t know (I am a female, he was a male). No real effort to get my business, just take it or leave it. Then he proceeded to tell me they were selling them at well above MSRP. This car is hard to find and people need it, but they are price gouging! No thanks, I will take my business elsewhere in Colorado to one of the many dealerships that have been kind and respectful, the deposits are refundable, and they sell at MSRP, unlike Pedersen. By the way, another dealer will be able to get me the vehicle in the next few months.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Experience.

I am a college student and not always sure what to do when getting vehicle serviced. The people there explain to me what needs to be done and my options. I have experienced great service at this dealership. The experience here has been much better than I received at other dealerships.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
3.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrible customer service.

Terrible customer service. They hold my car hostage for 5 days without diagnostic. Contact this dealership so many times for status of repairs. No one called back to update anything. Never ever recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. We communicated with you a timeline we would be able to look at it when you dropped it off. We have since tried several times to reach you. The number you gave us rings twice and goes to voicemail. Messages left. Tried again today to let you know your car is finished and ready for pickup. If you would like to call, 970-266-7345 to schedule pick up. Service is open 7:30a to 5:30p.

Consumer response

No messages left! I have my phone with me all day- no calls from you at all until 5:07pm on the day that I demanded an answer, when you close at 5:30pm, shuttle service close at 5pm. My phone had no problem as I was able to receive/dial phone calls throughout the day. The only problem was that you didn’t dial my #. Stop being dishonest to customer!! Totally unacceptable customer service.