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Pedersen Toyota

(682 reviews)
Visit Pedersen Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–5:30pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (970) 344-6398 (970) 344-6398
Used (970) 344-6076 (970) 344-6076
Service (970) 344-6161 (970) 344-6161

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pedersen Toyota from DealerRater.

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Advisor Tanner was thorough and helpful.

Advisor Tanner was thorough and helpful. The service was performed quickly and was completed in less than an hour.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought my car less than 2 years ago after trading in my

Bought my car less than 2 years ago after trading in my perfectly good Toyota Corolla. I was assured the car I purchased was running well, had undergone “$3500 worth in repairs” and that I was getting a reliable vehicle. In the last two years, my brakes have needed replacing, my shocks and struts are in need of replacing, and this week my transmission completely failed. They sold me a lemon. If I could go back and never do business with them, I would. Especially considering they boast about how much they care about their customers and how little they have cared about making this right.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fabulous experience, no pressure, and felt empowered the

Fabulous experience, no pressure, and felt empowered the entire time. They went above and beyond on getting my vehicle ready and detailed- couldn’t be happier!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sam Farmer was pleasant to work with on our purchase.

Sam Farmer was pleasant to work with on our purchase. Knows his stuff. Wants to please.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience today, easy check-in, efficient

I had a great experience today, easy check-in, efficient servicing, and competent inspection! I was able to schedule additional Required service in the near future right at the desk!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly yet straightforward with items needing

Friendly yet straightforward with items needing attention. Too bad things are so expensive but that’s everything everywhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In the past had an issue with how far out their dates for

In the past had an issue with how far out their dates for and oil change was. Tried them again about 1.5 years later. Went to them for an oil change and replaced cabin air filter that cost me $155. They broke my $100 metal after market oilfilter cap and replaced it with the cheap plastic one and told me I could change it back myself if I wanted to. They also quoted me almost $1,900 in my 120,000 mile maintenance. WHY would I go there if they break my stuff and replace it with cheaper things??? Will NEVER be going back to this place. Hope this reaches and helps alot of ppl.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service at the location is absolutely bar none THE

The service at the location is absolutely bar none THE WORSE SERVICE EVER. I will not come back. And if asked about this place? I will definitely tell about my experience! Very very disappointed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

VERY FRIENDLY PLACE TO TAKE MY VOLVO TO GET SERVED.

VERY FRIENDLY PLACE TO TAKE MY VOLVO TO GET SERVED. Very knowledgable in serving my car. .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I found the secretaries and the macanics helpful and

I found the secretaries and the macanics helpful and professional and very timely and the prices were reasonable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.