Big Star Honda

I like that they have muffins in the waiting room. The waiting room is comfortable

El sr. Gerson hizo un buen trabajo, rápido, honesto y comunicativo. Solo pediría que tomarán menos tiempo en hacer los servicios de cambio de aceite y demás.

I found service to be accurate, timely, and organized. They identified the issue, completed work in good time, and organized my commute home and back.

The service was great as usual, time was good, very nice waiting area Professional and friendly.

I had an appointment and was delayed by three hours. For the next one, don't tell me to make an appointment.

Communication was amazing his communication was amazing. He kept me up-to-date on everything that I needed. and also any recommendations he had.

Gerson Barahona, my service advisor was very helpful and Honda did a great job repairing my Honda Pilot. They will fix any recalls, although there have been very few of those. They kept my car for several days waiting for parts and loaned me a car free of charge until I got my car back. I always use Big Star because the customer service and repairs are exceptional.

Sang was very nice & helpful. I also got a chance to checkout your new remodel'd service area and even looked around at your new cars outside inventory. Nice to have car interior vacummed. I haven't been able to confirm where Right Rear tire that you previously patched, was moved to after rotation. If you can find out, that would be helpful. The video only said to front. Was it moved to Front LEFT or Front RIGHT ? Suggest this can be stated (which tire moved where) when you do tire rotations.

Good communication He provided what I want in a polite way You ask too much

Always get the best of service. No wait time it’s never more than an hour with an appointment.