Big Star Honda

Customer service needs to improve at the front desk. Often, guys look tired and overworked which may lead to poor Customer service. Premises are nice and new but often feel crowded in waiting room. Just my honest opinion.

Todo muy bien Very good Excellent Bien Fantastic Bueno Perfect Good Me gusto Todo Muy bien

Staff is always knowledgeable and friendly..Five Star Service as usual.Cool experience when folks are this nice and professional.

As always excellent service that I keep coming back for. Dealership is remodeling but otherwise don't change a thing! Thanks

Good advice on suggested maintenance and timeframes Dylan did a good job in making recommendations on maintenance items needed and those to be performed later.

I purchased my Honda in 2012, I am the only person who has driven my car, I noticed that my car was having problems starting, so I went to auto one and they said I needed an alternator, so I always go to a Honda dealership to repair my car, your technician said that my starting system was ok. Finally my car didn’t start long story short I paid you $195 , I knew something was wrong with the system and eventually paid for a starter and battery, I will never go back to your dealership

He explained my options and walked me through the process. Paul was very helpful. He represents Honda and Big Star well

Service advisor Rudy was great. He explained what the problem was on my vehicle and recommended what needed to be repairs.

Great service as always and nice amenities in new waiting area for customers. Thank you!!

Made the buying process easy for me as I just moved to texas and they were informative