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Big Star Honda

(817 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
New (866) 242-9836 (866) 242-9836
Used (855) 371-2403 (855) 371-2403
Service (866) 899-6902 (866) 899-6902

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Honda from DealerRater.

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Good service and fast Great service, fast and efficient,

Good service and fast Great service, fast and efficient, and a fantastic waiting room Excellent service, fast, efficient, very friendly, and a fantastic waiting room

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did an outstanding job!

They did an outstanding job!! It was the best experience I've had buying a truck. From the salesman to the financing everyone was enjoyable to work with. Keep up the great work!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Misrepresentation the condition of the vehicle.

Misrepresentation the condition of the vehicle. Was damaged when I arrived. I wasted my time driving 4.5 hours to see this. Would not recommend. I did not purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Karl Lutz, [email protected]

Always friendly.

Always friendly. Usually very quick and thorough. I like that the techs are doing videos now too

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great, efficient and rapid service!

Great, efficient and rapid service! The man who guided me was exceptionally professional and energetic!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It’s nice service and good customer service fast delivery

It’s nice service and good customer service fast delivery and cheaper parts this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient and knowledgeable I was very happy that they

Efficient and knowledgeable I was very happy that they offered uber service instead of waiting at the service area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing services thank you very much Adam for helping me

Amazing services thank you very much Adam for helping me and making sure my vehicle was good and had no problems especially since I was going out of town

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Came in for oil change Rudy did recommend a cabin filter

Came in for oil change Rudy did recommend a cabin filter and air filter he was very professional and very knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer services are always professional and care for

Customer services are always professional and care for customers' needs. Andres explained what needed to be done or will need to be checked in close future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.