Reviews
Clean atmosphere and friendly service Hong was very
Clean atmosphere and friendly service Hong was very helpful Van was serviced and washed well.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Juliet, thanks so much for the 5-star review of Eddy's Toyota! Hong will appreciate your kudos.
Normal oil change/tire rotation.
Normal oil change/tire rotation. I appreciate the tech’s video of the multi-point inspection. He also addressed an issue I mentioned to the asst service advisor.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about the video inspection! We’ll pass along your appreciation to our team. See you again next time here at Eddy's Toyota.
Just moved to Wichita.
Just moved to Wichita. Needed an oil change and Eddy’s was very accommodating. They even washed my car without asking. Very appreciative of the perk.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Welcome to Wichita, David! We're glad to hear our team at Eddy’s Toyota could assist with your oil change and provide a car wash. We look forward to working with you again. Safe travels!
Shopping for a Land Cruiser, Patrick was not the first
Shopping for a Land Cruiser, Patrick was not the first sales person with whom I had contact. However, a few weeks after my initial contact, Patrick began following up with me. After discussing my desired option packages, Patrick made the price negotiation process smooth and painless. The process of actually finding a vehicle was not quite as smooth due to high demand and short supply, but Patrick was extremely persistent, and ultimately, found exactly what I wanted. I was pleasantly surprised with the high level of customer service I received, and am extremely satisfied with the negotiated "Out the Door" price for the vehicle. If you are in the market for a new Toyota, I highly recommend requesting Patrick Frantum when shopping at Eddy's Toyota. I would also like to mention Team Lead, Jay Lewis, as he was very easy to work with and extremely helpful.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vernon, we're thrilled to hear you had a smooth experience with Patrick and Jay! Thank you for choosing Eddy's Toyota, and congratulations on your new Land Cruiser!
Bo is a great sales rep.
Bo is a great sales rep. He went above and beyond me. Excellent customer service and great care.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian, thank you for leaving a great review of Bo and Eddy's Toyota!
Service adviser Hong is well informed, supper efficient
Service adviser Hong is well informed, supper efficient and a pleasure to work with. Service was fast and courteous
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're glad to hear Hong provided such a smooth, efficient experience. We look forward to assisting you again at Eddy's Toyota!
Service department was friendly and promptly took care of
Service department was friendly and promptly took care of my Highlander. Took my vehicle in for scheduled maintenance and it was completed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service team took good care of your Highlander! Thank you for choosing Eddy's Toyota and we look forward to seeing you again!
Well organized, clean, friendly people.
Well organized, clean, friendly people. Everything was explained clearly. I waited for my car at the dealership.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased to see your 5-star review! Thank you for sharing your feedback about our friendly and communicative service team. We hope you will continue to choose Eddy's Toyota Service Center for all your future automotive needs.
The friendly staff, very nice, enjoyed the Camry 2025,
The friendly staff, very nice, enjoyed the Camry 2025, test drive-very nice, may buy one, one of these days
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your five-star feedback, Larry! Enjoy the ride and see us again any time at Eddy's Toyota.
It was excellent, professional and friendly.
It was excellent, professional and friendly. Henrry was very nice, and polite. I appreciate him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All of us at Eddy's Toyota are happy to see this wonderful feedback and shoutout to Henry! Thank you!