Reviews
My salesman Joseph went above and beyond to help me find
My salesman Joseph went above and beyond to help me find the right vehicle for me. He walked around the whole lot and showed me what I told him I was interested in. We found a perfect fit. Thank you Joseph for a good car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Padilla, we are pumped you had a good car buying experience with Joseph! Thank you for choosing Eddy's Toyota and for sharing your feedback.
Excellent service start to finish.
Excellent service start to finish. Craig does a great job every time I come in and keeps me informed through the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonnie, we're delighted to hear Craig keeps you informed and well taken care of. Thank you for choosing Eddy's Toyota!
Really friendly and knowledgeable staff!
Really friendly and knowledgeable staff! It’s always an orderly and simple process to get my vehicle serviced there. Why take chances on other mechanics when you have such a level of professionals and a well run organization that never has to make excuses! 10/10. All my family buys cars and services them there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Adam, we are grateful for your kind words! We're happy to have earned your trust at Eddy's Toyota and we look forward to continuing to support you and your family with all of your car care needs. See you next time!
Professional, polite, efficient, exceeded expectations,
Professional, polite, efficient, exceeded expectations, timely, as dealer service visits can be very stressful, their demeanor made ours as easy as possible. Thanks you, Eddy’s Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loren, thank you for sharing your kind words! We appreciate your business and hope we can assist you again here at Eddy's Toyota. Have a great day!
Fantastic service team!
Fantastic service team! Kind and helpful! Explained service inspection results and options. Great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sheryl, thank you for sharing your support for our service team! We appreciate you choosing Eddy's Toyota and look forward to welcoming you back in the future.
Service on the hybrid battery cooling system problem was
Service on the hybrid battery cooling system problem was very good. I was very unimpressed with the men's restroom. Toliet can't flush with a broken handle. Not pleased with 3% service charge required to pay for maintenance cost with a credit card.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, while I'm glad your service visit went well, I'm disappointed some areas of our facility fell short of your expectations. We value guest feedback and will be using your comments to improve moving forward. I'd also be happy to speak with you if you have any additional concerns to share - please don't hesitate to reach out. Best, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122
It was very pleasant to buy my car with you, everyone who
It was very pleasant to buy my car with you, everyone who helped me was very friendly, but I must say that Anthony exceeded all expectations, very kind, attentive and very professional, thank you very much!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alicia, we're glad to hear Anthony and our team made your car-buying experience pleasant and professional. Thank you for choosing Eddy's Toyota! Safe travels in your new car!
Thank you very much. It was a wonderful experience working with you when purchasing my car. Sincerely, Alicia!!
Excellent.
Excellent. Service was completed before the promised time. The complimentary car wash could improve. Tyler is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toby, we're pleased to hear your service was completed ahead of schedule! We'll pass your feedback about the car wash along to the team. Thank you for sharing your five-star experience with Tyler at Eddy's Toyota!
Tyler is super helpful and very knowledgeable.
Tyler is super helpful and very knowledgeable. I really enjoy working with him. I always know I am in good hands working with Tyler.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you're in good hands with Tyler! Thank you for choosing Eddy's Toyota and for sharing your experience. Safe travels!
EddysToyota has been the best service department I e been
EddysToyota has been the best service department I e been to yet ! Thank you the work done on my 2018 Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, we are so grateful for your kind words! Thanks for choosing Eddy's Toyota and sharing your support. We hope to welcome you back in the future!