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Eddy's Toyota of Wichita

(1,073 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–1:00pm
Sunday Closed Closed
New (855) 402-7955 (855) 402-7955
Used (866) 489-8579 (866) 489-8579
Service (888) 882-2339 (888) 882-2339

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eddy's Toyota of Wichita from DealerRater.

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Hong went above and beyond to ensure my experience, and

Hong went above and beyond to ensure my experience, and appointment went smoothly. He absolutely goes the extra mile for customers. Overall a great experience!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear Hong went the extra mile to make your experience smooth and enjoyable! Thank you for choosing Eddy's Toyota and for sharing your feedback.

Friendly customer service and trustworthy vehicle care.

Friendly customer service and trustworthy vehicle care. I drove away knowing my truck was serviced by qualified technicians

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our team! It was our pleasure to assist you, and we hope to welcome you back to Eddy's Toyota Service Center in the future.

Once again Great service for the Jason Isaacs and the

Once again Great service for the Jason Isaacs and the Eddy’s service Department I look forward for future service with them as well Thanks Guys and gals. I wouldn’t trust my Truck any place else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to have earned your five-star review! Thank you for choosing Eddy's Toyota and for sharing your support for Jason and his team. We look forward to continuing to serve you and your truck, Glen!

Salesman was real courteous and well knowledgeable.

Salesman was real courteous and well knowledgeable. Dealership was well maintained courteous to all who came in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our team! We hope to welcome you back to Eddy's Toyota in the future! Have a great day!

Great Experience with Tyler and the mechanic reviewing my

Great Experience with Tyler and the mechanic reviewing my vehicle. Video walk through on what was checked, what could be an issue by the next check up, what is an issue now keeps me informed and plugged in to the health of my vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jason, we’re happy Tyler and our mechanic provided such comprehensive care. Your trust is important to us and we’re grateful for it. Thank you for choosing Eddy's Toyota!

Always a great experience every time I take my Truck in

Always a great experience every time I take my Truck in for service at Eddie's Toyota 👍

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We are honored to receive your support, Chet. Thank you! - Eddy's Toyota Team

Jose was great.

Jose was great. Very friendly and attentive. Explained things well. Everyone around seemed on it. No one tried to upsell me! I never like when someone implies it might be time to trade up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear your feedback about Jose and our team! Thank you for choosing Eddy's Toyota and for sharing your experience. We look forward to seeing you again!

Clean atmosphere and friendly service Hong was very

Clean atmosphere and friendly service Hong was very helpful Van was serviced and washed well.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Juliet, thanks so much for the 5-star review of Eddy's Toyota! Hong will appreciate your kudos.

Normal oil change/tire rotation.

Normal oil change/tire rotation. I appreciate the tech’s video of the multi-point inspection. He also addressed an issue I mentioned to the asst service advisor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback about the video inspection! We’ll pass along your appreciation to our team. See you again next time here at Eddy's Toyota.

Just moved to Wichita.

Just moved to Wichita. Needed an oil change and Eddy’s was very accommodating. They even washed my car without asking. Very appreciative of the perk.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Welcome to Wichita, David! We're glad to hear our team at Eddy’s Toyota could assist with your oil change and provide a car wash. We look forward to working with you again. Safe travels!