Reviews
Friendly customer service and trustworthy vehicle care. I drove away knowing my truck was serviced by qualified technicians
Friendly customer service and trustworthy vehicle care. I drove away knowing my truck was serviced by qualified technicians
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our team! It was our pleasure to assist you, and we hope to welcome you back to Eddy's Toyota Service Center in the future.
Once again Great service for the Jason Isaacs and the Eddy’s service Department I look forward for future service with them as well Thanks Guys and gals. I wouldn’t trust my Truck any place else.
Once again Great service for the Jason Isaacs and the Eddy’s service Department I look forward for future service with them as well Thanks Guys and gals. I wouldn’t trust my Truck any place else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to have earned your five-star review! Thank you for choosing Eddy's Toyota and for sharing your support for Jason and his team. We look forward to continuing to serve you and your truck, Glen!
Salesman was real courteous and well knowledgeable. Dealership was well maintained courteous to all who came in.
Salesman was real courteous and well knowledgeable. Dealership was well maintained courteous to all who came in.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about our team! We hope to welcome you back to Eddy's Toyota in the future! Have a great day!
Great Experience with Tyler and the mechanic reviewing my vehicle. Video walk through on what was checked, what could be an issue by the next check up, what is an issue now keeps me informed and plugged in to the health of my vehicle
Great Experience with Tyler and the mechanic reviewing my vehicle. Video walk through on what was checked, what could be an issue by the next check up, what is an issue now keeps me informed and plugged in to the health of my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jason, we’re happy Tyler and our mechanic provided such comprehensive care. Your trust is important to us and we’re grateful for it. Thank you for choosing Eddy's Toyota!
Always a great experience every time I take my Truck in for service at Eddie's Toyota 👍
Always a great experience every time I take my Truck in for service at Eddie's Toyota 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are honored to receive your support, Chet. Thank you! - Eddy's Toyota Team
Jose was great. Very friendly and attentive. Explained things well. Everyone around seemed on it. No one tried to upsell me! I never like when someone implies it might be time to trade up.
Jose was great. Very friendly and attentive. Explained things well. Everyone around seemed on it. No one tried to upsell me! I never like when someone implies it might be time to trade up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear your feedback about Jose and our team! Thank you for choosing Eddy's Toyota and for sharing your experience. We look forward to seeing you again!
Clean atmosphere and friendly service Hong was very helpful Van was serviced and washed well.
Clean atmosphere and friendly service Hong was very helpful Van was serviced and washed well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Juliet, thanks so much for the 5-star review of Eddy's Toyota! Hong will appreciate your kudos.
Normal oil change/tire rotation. I appreciate the tech’s video of the multi-point inspection. He also addressed an issue I mentioned to the asst service advisor.
Normal oil change/tire rotation. I appreciate the tech’s video of the multi-point inspection. He also addressed an issue I mentioned to the asst service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about the video inspection! We’ll pass along your appreciation to our team. See you again next time here at Eddy's Toyota.
Just moved to Wichita. Needed an oil change and Eddy’s was very accommodating. They even washed my car without asking. Very appreciative of the perk.
Just moved to Wichita. Needed an oil change and Eddy’s was very accommodating. They even washed my car without asking. Very appreciative of the perk.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Welcome to Wichita, David! We're glad to hear our team at Eddy’s Toyota could assist with your oil change and provide a car wash. We look forward to working with you again. Safe travels!
Shopping for a Land Cruiser, Patrick was not the first sales person with whom I had contact. However, a few weeks after my initial contact, Patrick began following up with me. After discussing my desired option packages, Patrick made the price negotiation process smooth and painless. The process of actually finding a vehicle was not quite as smooth due to high demand and short supply, but Patrick was extremely persistent, and ultimately, found exactly what I wanted. I was pleasantly surprised with the high level of customer service I received, and am extremely satisfied with the negotiated "Out the Door" price for the vehicle. If you are in the market for a new Toyota, I highly recommend requesting Patrick Frantum when shopping at Eddy's Toyota. I would also like to mention Team Lead, Jay Lewis, as he was very easy to work with and extremely helpful.
Shopping for a Land Cruiser, Patrick was not the first sales person with whom I had contact. However, a few weeks after my initial contact, Patrick began following up with me. After discussing my desired option packages, Patrick made the price negotiation process smooth and painless. The process of actually finding a vehicle was not quite as smooth due to high demand and short supply, but Patrick was extremely persistent, and ultimately, found exactly what I wanted. I was pleasantly surprised with the high level of customer service I received, and am extremely satisfied with the negotiated "Out the Door" price for the vehicle. If you are in the market for a new Toyota, I highly recommend requesting Patrick Frantum when shopping at Eddy's Toyota. I would also like to mention Team Lead, Jay Lewis, as he was very easy to work with and extremely helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vernon, we're thrilled to hear you had a smooth experience with Patrick and Jay! Thank you for choosing Eddy's Toyota, and congratulations on your new Land Cruiser!