Reviews
Scamming Corner
So one of your sales person who I told multiple times I wouldn't pay over MSRP keeps sending me emails, arguing that I don't understand the market. Even at MSRP I wouldn't want to deal with people like that. Terrible dealership clearly.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Please, call me personally at (510) 445-8700, Bani Paulus General Manager
New Car Purchase
Definitely recommend working with Anthony, He answered all our questions did his best for us to get what we wanted. Thanks once again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Bani Paulus, banip@cacargroup.com
Customer
Efficient turnaround with no issues. Excellent transportation service to and from my house
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bani Paulus, banip@cacargroup.com
Oil change tire rotation
Satisfied with basic services to my vehicle. Appreciate the ride to and from my work.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph Sanchez, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Bani Paulus, banip@cacargroup.com
Service Work and New Wheels
Took Silverado in for some warranty work and new wheels. Harpreet and his crew did a wonderful job.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bani Paulus, banip@cacargroup.com
Very pleasant buying experience at Fremont Chevy
I purchased a 2020 C8 Convertible from Fremont Chevrolet. It was previously a GM staffs car, so it had 6800 miles on it when I purchased the car. I worked with Nav and McCabe from the sales staff at Fremont Chevy. Both were fantastic and made the buying process a pleasant experience. If you're looking at buying one of the new C8's I would definitely check out Fremont Chevy. They had a pretty good selection considering the current availability of the C8's. I would definitely buy another car from them.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Bani Paulus, banip@cacargroup.com
Internet Sales Manager a "JOKE"
Internet Manager actually told me he could not get any New Camaros in the next 1-2 years until Chevrolet FIXED the BRAKES on cars SOLD in California. He told me there was an ADDITIONAL $5000 mark up on the "Advertised Sticker Price", then tried to LOW BALL me on my Trade-In. I guess he thinks and feels there's a SUCKER Born every Day, and it's all about the MONEY, not the Customer Satisfaction. Good Luck with that Sales Method. Beware of Fremont Chevrolet, if an Internet Sales Manager tries that, who knows what other kind of BS he's Shoveling.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Please, call me personally at (510) 445-8700, Bani Paulus General Manager
By far the worst experience I've had with a dealer
This was by far the worst dealership i've ever been to. I left work early (lost money doing so) and drove all the way down to Fremont from Sacramento just to be lied to about a used Subaru I was looking to purchase. The dealership had 17578 listed on Car Gurus, Edmunds, Carfax, their own website, and I also verified via phone that the price was accurate. After driving 2 hours, I arrived and they had jacked the price up 2000$ out of nowhere. Their website was also magically updated by the time i got there to say 19578, even though carfax, edmunds, and car gurus all had the original 17578 price listed on them still. I showed the dealer the price on all of these websites, and he even pulled out a folder on the car with the car gurus print out that said 17578 on it. They chose to ignore all of this information and tried to haggle on their own new made up price with the 2000$ increase and wanted to meet me in the middle. I was extremely upset and ended up having to drive all the way back home to Sacramento because this dealer had pulled this shady tactic. Lots of time and gas wasted for lies. Today I tried 3 times to call the owner of the dealership and was forwarded to voicemail every time, without one single call back. I wouldn't recommend this dealership even to my greatest enemy. Zero out of five stars.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
Great Personal Service
This Chevy Dealer goes the extra mile. They arranged to have the car delivered to me. The person was on time and very courteous. Thank you!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bani Paulus, banip@cacargroup.com
Sjohnson
Its was fast, friendly staff. I was impressed by how quick the process was. I was done with the entire car purchase within 1.5 hrs.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review, Stevie! We really appreciate your business. Bani Paulus, banip@cacargroup.com