Reviews
Chevrolet Spark 2014 Service
Ram our Service Advisor has explained us necessary changes and guided us in good way
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bani Paulus, [email protected]
bad service
I bring my truck to get fixed.. but this guy's didn't fix anything and still they charge me 300 bucks for nothing.. special this guys the name ERIK at Fremont Chevrolet is a useless.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Raul, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Please, call me personally at (510) 445-8700, Bani Paulus General Manager
2019 Chevy Bolt
I bought my car here and always have it served here. I've never been disappointed.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Bani Paulus, [email protected]
Typical dealership integrity
Terrible service. Spoke with Alexis (sales person) Saturday morning around 9am. I told him I wasn't able to make it in until Monday but wanted to buy a Jeep they had on the lot. I was told if I fill out a credit report request they would hold the car for me. I had no problem doing that and assumed I would be good to go Monday. Just got off the phone with another sales person who told me they sold the car right after Alexis told me they were going to hold it. Trash company and lack of service. Dealerships like this are the reason people don't like dealing with car salesmen. Have some integrity.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Fremont Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Please, call me personally at (510) 445-8700, Bani Paulus General Manager
Experience at Fremont Chevrolet
Salesperson was a gentleman. Did his best to get me a good deal. Helped me understand all nuances in the buying process. Walked me through the operations of the new car and provided good suggestions as well as tips to get credits on the EV from various organizations.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Srirang, it’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Bani Paulus, [email protected]
Mia rocks
Mia is stellar and I was treated with dignity and care.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s great to know that Mia provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Bani Paulus, [email protected]
Dishonest - added $999 "anti-theft" product
Dishonest and someone should probably sue the owner of this dealership under the Unfair Business and Professions Code 17200. I was told that I would be paying MSRP (minus discounts) for a Bolt EUV and on that basis, drove down from SF. At the last minute, the finance manager told me that there was a pre-installed $999 anti-theft product that I could not turn down. I relied on the representation that I would be paying MSRP, not MSRP + a thousand dollar product that I affirmatively do not want, and wasted at least 4 hours.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.
Great Delaership!
This is by far the best dealership I've ever had the pleasure of doing business with. The staff is awesome. Very professional. They listen to what you want and need. I never leave from a service appointment dissatisfied. Fremont Chevrolet is awesome!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Bani Paulus, [email protected]
Car purchase
Best dealership experience, McCabe in sales is next level with his professionalism when it comes to anything from ev to diesel 3500 trucks.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that <STAFFER NAME> was able to provide an efficient and overall positive experience. Bani Paulus, [email protected]
Great Service Team!
I truly appreciate how they were able to squeeze me in on a Saturday afternoon when my tire pressure was really low due to a screw in my tire. I drive across the San Mateo bridge every weekday and for them to fix it and quickly and wash my car was well above and beyond!! Thank you to the Fremont Chevy service department team especially, Erik! He is always a pleasure to work with!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for putting your trust in Fremont Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Bani Paulus, [email protected]