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Fremont Chevrolet

(102 reviews)
Visit Fremont Chevrolet
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–6:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fremont Chevrolet from DealerRater.

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Very nice staff and easy buying experience.

Very nice staff and easy buying experience. The staff was great and willing to help me late in the day and on the weekend to get the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff at Fremont Chevrolet. It’s our priority to assist our customers, no matter the time or day. We hope you enjoy your new vehicle, and we look forward to serving you again in the future! Shah Karimi - GM shah.karimi@cacargroup.com (510) 445-8700

My overall sales experience was actually enjoyable.

My overall sales experience was actually enjoyable. Alex and Amir presented several options and I actually got the deal and Corvette which met my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Gene, for taking the time to share your positive experience with us! I am thrilled to hear that Alex and Amir were able to find the perfect Corvette for you. Your satisfaction is important to us at Fremont Chevrolet, and we appreciate your feedback. We look forward to assisting you again in the future! Shah Karimi - GM shah.karimi@cacargroup.com (510) 445-8700

Best at what They do Mr.

Best at what They do Mr.Essa is the person to see at Fremont Chevrolet. Great salesman Great Store shop care dealership in Town if not in the Bay

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! I'm happy to know you had a great experience at Fremont Chevrolet and found Mr. Essa to be a great salesman. We appreciate your feedback about our dealership and are glad to be recognized among the best. We look forward to seeing you again. Shah Karimi - GM shah.karimi@cacargroup.com (510) 445-8700

There thieves they lie and miss represent me with my last

There thieves they lie and miss represent me with my last two very expensive vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, Christopher. We take your feedback seriously and are committed to maintaining high standards at Fremont Chevrolet. Please consider reaching out directly to me so I can better understand your concerns. Your satisfaction is important to us. Shah Karimi - GM shah.karimi@cacargroup.com (510) 445-8700

What a beautiful showroom I love this place.

What a beautiful showroom I love this place. Everything was so clean and nice. The staff is so helpful. The location has many cars and trucks on display seriously the best Chevy dealership I?ve ever been to and they have one of the best employees I?ve ever met. his name is Ben and he sold me a truck. He was super helpful and made my life and I feel very welcomed and important to him. Then you deserve the best. I hope this place takes good care of you. Thank you so much. I said it before and I?ll say it again. I just kind of wish. You also worked at the Cadillac dealership because my wife is thinking about getting herself a new car and I?d love to deal with you again maybe I could talk her into a Camaro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Richard, for your wonderful review! We are thrilled to hear that you loved your experience at Fremont Chevrolet and found our showroom beautiful and clean. It's fantastic to know that Ben made such a positive impact during your visit and helped you find the perfect truck. We truly appreciate your kind words about our team and the service we strive to provide. We look forward to welcoming you and your wife back for her new car – a Camaro sounds like a great choice! Thank you once again for your support! Bani Paulus, banip@cacargroup.com

Mary and Anthony were the best.

Mary and Anthony were the best. I appreciate everything they did. Buying a car is not easy and can be stressful. Anthony was always calm and kept me calm. He is very knowledgeable. I learned a lot from him. I thank him so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Barbara! We truly appreciate your kind words about your experience at Fremont Chevrolet. We’re glad to hear that Mary and Anthony were able to provide you with a calm and informative atmosphere during your car-buying process. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Bani Paulus, banip@cacargroup.com

Very easy to work with - I bought my car over the

Very easy to work with - I bought my car over the phone/internet and they were very accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Katie! We’re thrilled to hear that your experience with Fremont Chevrolet was easy and accommodating. Purchasing a car should be a seamless process, and we’re glad we could make that happen for you over the phone and internet. We appreciate your feedback and look forward to serving you again! Bani Paulus, banip@cacargroup.com

Car repairs

They did an oil change and they did not reset my car. They left the lock for my wheels in my consul. I feel they should have put it back where they found it. They did not reset my vehicle. So I had to spend 2 hours for an old change. Not happy. The service manager was arrogant. The resin for car going in was repaired but I have tested it out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Esther. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. I would appreciate the chance to discuss this with you in greater detail. Please, call me personally at (510) 445-8700, Bani Paulus General Manager

Bad business practices

On 9/23 my husband took our car in for repair to Fremont Chevrolet. He assumed it needed a head gasket, since there was water in the oil. The advisor was Dulce. He left the car and had to rent one from them since we are a one car family. All communications afterwards have been through text. They checked and said there was no water in the oil but gave a list of other maintenance repairs they said needed to be done amounting to over $5,000. He only agreed to a few and asked them to double check the oil and they did and then verified there was indeed water in the oil. The supposed time frame to finish repairs was 4 days. Dulce sent a picture of an estimate with no detailed costs for parts and labor. After a week, when he called to find out what was happening, they said they didn’t have the part to do the repairs. We were still paying for a car rental. They kept sending excuses every time we inquired about the car. After 17 days, they said now they had the part but didn’t have the tool to install it. 19 days later, they say the mechanic has stopped working on the head gasket because he now says the turbo was cracked so he stopped, and he has not even done any work on any of the other issues they said needed repair. My husband told them we don’t have the money to replace the turbo; to just complete the head gasket, no other services, because we need the car. We have now been paying for a rental car for 3 weeks, which should have been 4 days, and the car has no problems resolved. They finally said, OK, the car would be done by Friday or Saturday. My husband texted a few times, with no response 10/13. I called and spoke to another person who said it should be done by tomorrow. When I asked if I could pick it up tomorrow morning then, he said, 'oh, I don't know if it will be ready', meaning they still have not worked on the car. He said he wasn't the advisor, but Dulce would be back in 10 minutes and if I wanted him to ask her to call me back. I said yes, please, make sure she does because I need the car for next week. The dealership/service department has now closed, and we have gotten no response or call back. The rental alone will be costing us over a thousand dollars and still they keep stretching out the days and evading our calls, and I honestly don't know what to do anymore. Today, 10/14, after calling to see what happened, we received a text message that the mechanic would start repairs at 11AM... and we would be notified at 3PM if the car was ready. Nobody called and after one call made by us, message left, and two text messages sent, Dulce sent a text saying the technician did not have time to finish so the car would not be ready today. Tomorrow is Sunday, so another day wasted paying for a rental that we should not have to pay for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

Chevrolet Spark 2014 Service

Ram our Service Advisor has explained us necessary changes and guided us in good way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bani Paulus, banip@cacargroup.com