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Preferred Automotive Group Illinois Road

(185 reviews)
Visit Preferred Automotive Group Illinois Road
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2025 consumer dealer award
(260) 234-3080 (260) 234-3080

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preferred Automotive Group Illinois Road from DealerRater.

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Darrell Sanchez made this process so smooth treated us as

Darrell Sanchez made this process so smooth treated us as if we were family very down to earth guy would highly recommend him to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was great to work with .

Mike was great to work with . He walked us thru the process and was very knowledgeable on any question we had. Love our Buick Encore

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Darrell and Kyle were super awesome and got us to our

Darrell and Kyle were super awesome and got us to our price range! So excited to be leaving with our Kia Telluria!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was treated like royalty from the time I walked in the

I was treated like royalty from the time I walked in the door until I walked out with the keys to my purchase vehicle in hand. My salesman Darrel was very attentive and helpful as well as as the owner Jake. They continue to take good care of me even after the purchase for some items that need to be followed up on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Working with Darrell and the Preferred Auto team was

Working with Darrell and the Preferred Auto team was great. Everyone was very informative and helpful. I would refer friends and family to shop for their next car at Preferred Auto.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I would refer friends and family to shop for their next car at Preferred Auto

Darrel was great to work with, super helpful.

Darrel was great to work with, super helpful. Wasnt pushy and walked me through everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience, and Mike made buying a vehicle fun and

Great experience, and Mike made buying a vehicle fun and professional at the same time. Just a nice dealership. Wasn't pressured like most places, he asked what we were looking for and when told, he showed us what he had to offer. Highly recommend if your looking for a vehicle. Thanks Mike!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Darrell is great!

Darrell is great! I highly recommend him if you’re looking for someone to help you find a car. He helped me find my Toyota 4 runner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super friendly staff.

Super friendly staff. Darrell was very helpful and efficient with purchasing a car. Everything was quick, easy, and smooth. Would recommend him to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a wonderful experience with Darrell!

I had a wonderful experience with Darrell! He is so helpful and knowledgeable, really made this experience easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.