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Preferred Automotive Group Illinois Road

(185 reviews)
Visit Preferred Automotive Group Illinois Road
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2025 consumer dealer award
(260) 234-3080 (260) 234-3080

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preferred Automotive Group Illinois Road from DealerRater.

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Despite some confusion the credit union, the guys were

Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff were all incredibly kind and helpful.

The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We were pleased with our experience buying a car at

We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and make u feel at home.

Great customer service and make u feel at home. I will be going back there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy.

Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony Gordon is the person to see if you want a personal

Tony Gordon is the person to see if you want a personal experience. He always finds the perfect vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mike and Jake were extremely helpful and made the whole

Mike and Jake were extremely helpful and made the whole process simple. I highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony was an amazing.

Tony was an amazing. He helped find my daughter the perfect car for her budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Preferred Auto got me in the perfect family SUV that best

Preferred Auto got me in the perfect family SUV that best fit my needs AND my budget!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tony was great, very straightforward.

Tony was great, very straightforward. Was able to help me get in a new car quickly without any fuss! highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.