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Ron Marhofer Chevrolet

(228 reviews)
Visit Ron Marhofer Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 215-7353 (855) 215-7353
Used (855) 220-7697 (855) 220-7697
Service (855) 222-0193 (855) 222-0193

Reviews

(228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Chevrolet from DealerRater.

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ATTENTIVE, COURTEOUS, PROFESSIONAL SALES STAFF

I have been looking for the 'right' used Jeep Wrangler for 2 years. When I emailed about the Jeep for which there were no pictures, two Sales Representatives sent pictures within minutes. I also got emails from the Sales Manager and the Variable Operations Director providing dealer information and asking if I needed any further assistance. From that point I interacted with one Sales Rep. who promptly provided more pictures and answers to specific questions I had. I researched and debated for a week before making my purchase decision. I was not bothered with daily emails for the dealership. I was assured I would not get any 'surprises' after my four hour drive to purchase the Jeep. To my relief, the Jeep was exactly as described. The entire staff at the dealership was courteous, friendly, and accommodating. This is a no hassle, no haggle, no pressure dealer. To my mind this is the best way to buy a vehicle, provided the pricing is spot on. Based on my many hours of shopping for a Jeep, I believe I paid a very reasonable price for this Jeep. I will recommend this dealer without hesitation for the purchase of a used car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for making the trip! We appreciate your kind words & recommendation! Enjoy your Jeep!

I worked with Connor here and he was amazing! Answered...

I worked with Connor here and he was amazing! Answered any questions patiently, and got everything I was looking for. Very helpful and the entire experience was very quick, extremely friendly, and they went above and beyond to make my experience flawless, comfortable, and so positive! They really made me feel important and well taken care of here. Highly recommend!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation, Jay! We appreciate your business! Drive safely & enjoy!

Terrific Experience!

I went to Ron Marhofer Chevrolet to buy my first ever new vehicle and they made what would be a scary process for a new timer, to be extremely easy going. If they don’t have exactly what you’re looking for, they’ll find it for you! Every employee I came into contact with was very nice, polite, and informative. Darnae helped me out with the purchase of my new 2021 trailblazer and I couldn’t be happier!! I will absolutely go back for future purchases!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for trusting us with your first time new vehicle buying experience, Corrine! We appreciate your business & look forward to serving you again when the time is right! Drive safely & enjoy the Trailblazer!

I was very impressed with the service. Very friendly and...

I was very impressed with the service. Very friendly and helpful. They worked with me ti get the best deal. Very fast service I was in my new car within two hours.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Drive safely & enjoy!

I was very pleased with my experience with Marhofer and...

I was very pleased with my experience with Marhofer and my sales person! I would highly recommend them to others! They were very easy to work with!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation, Mary! We appreciate your business! Please drive safely!

Excellent Customer Care

Customer driven business model like I have never seen before at a car dealership. Upfront pricing and not too pushy with follow up. Best car buying experience I have ever had. I highly recommend you give them a chance to earn your business. Thank you Ashley and Dee

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words & recommendation! We appreciate your business! Drive safely!

Very friendly, honest & patient. Best prices around, will...

Very friendly, honest & patient. Best prices around, will definitely return for my next purchase. Highly recommend this dealership to anyone who wants to shop comfortably

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation, Ashley! We appreciate your business & look forward to the opportunity to serve you again in the future! Drive safely!

Unethical Statesman and Financial Consultant

Enos Miller, the salesman, to whom I committed to buy a 2011 Tahoe, and Kyle, the financial consultant, supposedly were preparing the paperwork to send UPS overnight when I discovered the dealership had sold the vehicle to someone else, having led me on for several days. I discovered the unethical behavior when James, a manager of sorts, told me after I called to ask bank info to send an electronic check.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent customer service! Exceeded expectations. Did...

Excellent customer service! Exceeded expectations. Did exactly what they said they were going to do. Staff was very friendly and patient. Would certainly buy from them again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business! Drive safely & enjoy!

Staff was very polite and helpful. Offered wide array of...

Staff was very polite and helpful. Offered wide array of warranty choices. Relaxing atmosphere. Thanks to James Stickler and Bryan Dyser and Kyle. Thank you great job!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Rick! Drive safely & enjoy!