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Ron Marhofer Nissan

(896 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 466-5470 (866) 466-5470
Used (866) 467-0249 (866) 467-0249
Service (330) 931-3128 (330) 931-3128

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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Quick and painless

Great staff. Friendly and courteous. Sales and finance was quick and painless. Great car at a great price. Looking forward to working with them again for my daughter.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business & look forward to the opportunity to serve you again in the future!

Good car buying experience

Great customer service. I worked with two Ron Marhofer Dealers and they were both helpful, friendly and had good customer service. The on-line pricing was good as well.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Drive safely!

Great people and great customer service

Upon walking in we were greeted by friendly people and once finding the car I wanted they worked with the bank to get me the rate and payment i wanted. CJ is very personable and professional, I would recommend the team at Ron Marhofer Nissan.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words & recommendation! We appreciate your business! Drive safely!

Awesome cars, Awesome deals, and Awesome employees!!

Upon walking into Ron Marhofer Nissan, I was greeted by all the employees in such a friendly manner. I went there with my own doubts about my credit, but Brian in sales never had any doubt about me. He worked very hard at helping me figure out what I wanted and not what they wanted to push on me. Michelle was very hard-working at getting me the payment that I can afford and be happy with my awesome new car! The rebates and specials we're so good that I actually got what I wanted! Thank you so much to everyone at Ron Marhofer Nissan!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to serve you! Drive safely & enjoy!

Fantastic

What a wonderful dealership to do business with! Thanks to Dean ,Dave and all the rest that made the whole experience a pleasure. I will always not hesitate to return! I LOVE my Rogue and the dealership, thanks to all. Nan

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Nan! It was our pleasure to serve you & we look forward to the opportunity to do business again in the future! Drive safely & enjoy!

Finance Staff promptness and customer service inad

Bought a Nissan Sentra. Had my own financing through USAA. Went in on July 3rd(Tuesady). Financing documents should have been fax or emailed prior to me leaving the dealership. USAA did not receive the documents until Thursday at 4pm. I gave the dealership the benefit in that the 4th of July holiday. It took more than a week to complete a transaction. Besides, I was not given a courtesy call when the vehicle was ready for pickup. To top it off I had to stop and get gas on the way home. It was on empty. I have bought four cars using USAA for financing. I have always walked out the door with the car on the same day of purchase. I will not refer this dealer to anyone.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bonnie, Thank you for bringing your concerns to our attention. We appreciate all feedback in order to better serve our guests. Your purchase was made at our used car dealership & we have made them aware of your issues. Chris Kurtz has attempted to reach you to discuss your experience. If he has been unsuccessful in reaching you please contact him at 330-940-4010 at your convenience. Thank you.

Fast and easy

Very friendly people and quick to help. The prices at this delaship are so competitive that I had to go in and ask him if there was something wrong on the website. Amazing prices!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business!

Wonderful experience.

Robert and Kevin make me feel very comfortable and I trust them! No press ure sales at all!. Robert goes out of his way to answer questions and advise me on my buying options. I will keep coming back . I love my Nissans!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & loyalty! We appreciate your business & look forward to serving you for years to come! Drive safely & enjoy your Nissan!

Awesome

Wonderful experience, thank you so much! The sales team was incredibly friendly and helpful, the service team was accommodating, and I look forward to doing future business with them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business & look forward to the opportunity to serve you again in the future! Drive safely!

Easiest place to by a car since 2013

Amazing customer service. Super quick to buy a car and they broke everything down for me. Josh is a stand up guy and very friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to serve you! Drive safely!