Reviews
No communication that van was ready. Kept for 4days. Messaged multiple times to pickMe up.
No communication that van was ready. Kept for 4days. Messaged multiple times to pickMe up.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Darius provided excellent customer service when I was in recently for a recall repair on my Rogue.
Darius provided excellent customer service when I was in recently for a recall repair on my Rogue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ron Marhofer service department is efficient, effective, and mist importantly honest. They have provided price quotes for service on my Rogue and come in with lower actual price.
Ron Marhofer service department is efficient, effective, and mist importantly honest. They have provided price quotes for service on my Rogue and come in with lower actual price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I bought a brand new 2023 Nissan Frontier Pro 4x in 2023. Purchasing from Marhofer Nissan was a great experience. I have been back a couple times for minor service issues and very positive interactions with Darrius in service.
I bought a brand new 2023 Nissan Frontier Pro 4x in 2023. Purchasing from Marhofer Nissan was a great experience. I have been back a couple times for minor service issues and very positive interactions with Darrius in service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Excellent service, friendly and knowledgeable staff. Answered all questions about my vehicle CC with explanation.
Excellent service, friendly and knowledgeable staff. Answered all questions about my vehicle CC with explanation.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.
All good everything is always explained to a tee and getting the apartment scheduled couldn't be easier.
All good everything is always explained to a tee and getting the apartment scheduled couldn't be easier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
I am not satisfied with this dealership or my purchase. There were issues with the breaks during inspection. I asked for documentation to show the breaks were repaired and was never provided with sufficient documentation but told the rotors were resurfaced. Needless to say the pulsation/vibration when stopping is still present and now have to take my car to a shop for work. I drop an hr and a half for this purchase and returning to the dealership is not an easy option. I also don’t trust the repairs after the dealership sent a document to show the work was done when in reality it was for completed work but an estimate for the work. The document was also completed 30 mins after I requested for proof of break repair. I don’t know if these men thought bc I am a female I didn’t have a clue about cars when in reality my family owns a repair/shop. The price for the car was fair but the customer service was horrible. The salesman was just a middle man and feel bad that he was caught in the middle of my bad experience.
I am not satisfied with this dealership or my purchase. There were issues with the breaks during inspection. I asked for documentation to show the breaks were repaired and was never provided with sufficient documentation but told the rotors were resurfaced. Needless to say the pulsation/vibration when stopping is still present and now have to take my car to a shop for work. I drop an hr and a half for this purchase and returning to the dealership is not an easy option. I also don’t trust the repairs after the dealership sent a document to show the work was done when in reality it was for completed work but an estimate for the work. The document was also completed 30 mins after I requested for proof of break repair. I don’t know if these men thought bc I am a female I didn’t have a clue about cars when in reality my family owns a repair/shop. The price for the car was fair but the customer service was horrible. The salesman was just a middle man and feel bad that he was caught in the middle of my bad experience.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at nvillella@marhofer.com when you can so we can address this situation directly. Thank you and have a great day. General Manager Nick Villella, nvillella@marhofer.com
I was very pleased by the way I was treated at Marhoffer Nissan. Jarrod was very helpful and made sure my car was serviced and kept me informed of the progress.
I was very pleased by the way I was treated at Marhoffer Nissan. Jarrod was very helpful and made sure my car was serviced and kept me informed of the progress.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was pleased with the fast service. I needed batteries for my keys the service gay took me to the desk. Very helpful
I was pleased with the fast service. I needed batteries for my keys the service gay took me to the desk. Very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I came in knowing exactly what I wanted, and Grace and the sales team made the process very easy. No games, no pressure—just a straightforward deal and a great price, all handled over the phone. When we came in to pick up the truck, the walkthrough was a standout. Dave was extremely knowledgeable, friendly, and thorough, explaining everything clearly without ever talking down to us or assuming we already knew it all. Mike, the finance manager, laid out all the details of our contract in an open and clear manner. An optional extended warranty was presented, but at no point did he pressure us into it, and the cost was transparent if you chose to purchase one. Overall, a smooth, honest experience. I’d definitely recommend this team.
I came in knowing exactly what I wanted, and Grace and the sales team made the process very easy. No games, no pressure—just a straightforward deal and a great price, all handled over the phone. When we came in to pick up the truck, the walkthrough was a standout. Dave was extremely knowledgeable, friendly, and thorough, explaining everything clearly without ever talking down to us or assuming we already knew it all. Mike, the finance manager, laid out all the details of our contract in an open and clear manner. An optional extended warranty was presented, but at no point did he pressure us into it, and the cost was transparent if you chose to purchase one. Overall, a smooth, honest experience. I’d definitely recommend this team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!