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Ron Marhofer Nissan

(896 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 466-5470 (866) 466-5470
Used (866) 467-0249 (866) 467-0249
Service (330) 931-3128 (330) 931-3128

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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I have had a great experience at Marhofer Nissan, twice.

I have had a great experience at Marhofer Nissan, twice. David S. is great. I’ll be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

I go to Marhofer Nissan because my salesman is Dave

I go to Marhofer Nissan because my salesman is Dave Seymour and I trust him. I’ve used his services since 2014 and that’s 4 leases, one of which I purchased at end of lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Deb, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

This was the worst experience I’ve ever had buying a car!

This was the worst experience I’ve ever had buying a car! We had a price we agreed on over the phone. They brought the contract out and tried to sneak in a “ceramic coating” fee at the last minute that was never mentioned before. I never agreed to it, and they acted like it was mandatory. They gave me two choices, to pay $699 for three years or $999 for five years. I said this was not right and very unethical of what they were doing. I’ve also filed a complaint with the Ohio Attorney General‘s office. Super shady and dishonest. Don’t trust their prices until you see the final paperwork.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car had no instructions on dash board.

I bought a car had no instructions on dash board. A day later I requested to trade for an upgrade and was denied. 2days later I traded it for an update at a different Nissan dealership. Since then I requested a refund for the paint extended warranty and received a snotty response. I will seek legal advice and move forward. Richard Teolis

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was friendly and fast service once the part

Everyone was friendly and fast service once the part arrived it was an oil pressure sensor

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dave Seymour just a great salesman !

Dave Seymour just a great salesman ! No pressure very courteous had car waiting when we arrived for test drive

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. e do hope we can be of assistance in the future. Take care! s

Dealership experience as expected.

Dealership experience as expected. Above all expectations. Helpful representative and knowledgeable. Highly recommend David . Shop for your vehicle here!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Dealership experience as expected. Above all expectations. Helpful representative and knowledgeable. Highly recommend David . Shop for your vehicle here!

David is an extremely knowledgeable EV car salesman and

David is an extremely knowledgeable EV car salesman and in addition is quite pleasant and accessible

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Nissan! Thank you again, and have a fantastic day!

Brian Lane and Gabe Draper did a great job taking care of

Brian Lane and Gabe Draper did a great job taking care of me and my vehicle. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I was happy I was able to get an appointment so quickly

I was happy I was able to get an appointment so quickly and service was able to contact me relatively soon to tell me what repairs needed to be done on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!